Fantastic customer service team but lacks structure and pay - Senior Customer Service XMA Employee Review

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People who work on ghe customer service team are fantastic

Cons

No clear structure, underpaid for the role compared to industry standards

Explore other reviews about XMA

4.0
21 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Great place good hard working staff around

Cons

Wage, not so good, needs to be looked at

2.0
13 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great sales team who really care about the work they produce,

Cons

Not enough staff to cover the work load.

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