XMA Reviews | Glassdoor.co.uk

XMA Reviews

Updated 27 Dec 2019

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3.1
55%
Recommend to a Friend
59%
Approve of CEO
XMA Managing Director Leon Hemani (no image)
Leon Hemani
25 Ratings
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Albans, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XMA full-time for more than 5 years

    Pros

    You get out of it what you put in. Work hard and you get the rewards.

    Cons

    As others have said, communication is needing work. That said it is getting better all the time and XMA keep on improving in all areas.

    XMA2019-09-06
  2. "Improving but work is still needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in London, England

    I have been working at XMA full-time for more than 3 years

    Pros

    Efforts are being made to invest in staff There are some good progression opportunities (if you’re in with the right people) The people you work with you form close bonds with

    Cons

    Policies such as maternity and overall benefits need to be reviewed - it’s impossible for a woman to sustain a long term career at XMA when their policies & views are set in the dark ages

    XMA2019-12-27
  3. "(Mostly) Outdated Board - Old School mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Disapproves of CEO

    I worked at XMA full-time for more than a year

    Pros

    Flexibility and opportunity to overachieve - read the small print though

    Cons

    People are just a business function... not part of the business.

    Advice to Management

    New 'changes' are but that - fix the problems - speak to people. high staff turnover a concern.

    XMA2019-11-20
  4. "Not Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at XMA full-time for more than a year

    Pros

    Casual dress code, chill atmosphere

    Cons

    Bad pay, bad management, unrealistic targets, overworked

    XMA2019-10-01
  5. "Good"

    StarStarStarStarStar
    Former Employee - Engineer 

    I worked at XMA full-time

    Pros

    Good management.good people management skills

    Cons

    slow career progression. Lack of paths

    XMA2019-08-17
  6. "XMA do not care about their staff or how they do business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at XMA full-time for more than 3 years

    Pros

    Great people - not Senior management. There are some amazing people within XMA, pure grit and determination in droves. The few that remain are loyal to a fault.

    Cons

    No leadership or real direction from the Senior leadership team & everyone has a different agenda. The MD does not run XMA either - he’s a figurehead that allows others to do as they please. A chosen few do literally as they like and run the place like their own personal playground with no consequence for how it affects others. Poor treatment of employees - they are then surprised when people want to leave. They do not care about making sure that it is a safe, positive environment (the way they talk about women is deplorable) - they like to take but not give back to those who put up with the day in day out ridiculousness of what they deem is a “great place to work”. Directors being on the sales floor does not equal an “open door policy” it creates a big brother atmosphere where every feels they are being watched like hawks. Operations at XMA is a tick box exercise - terrible systems, no consultation with staff as to how to improve and inept people driving systems they do not understand. Approach with caution.

    Show More

    Advice to Management

    Communicate with your staff - the whole business is looking to you for direction yet you ignore most of your staff. By making small changes you could make it a great place to work but the board just sit there doing nothing other than what serves them personally.

    XMA2019-09-09
  7. Helpful (1)

    "XMA is maturing all the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XMA full-time

    Pros

    The Board have identified that after a period of growth and acquisition that they had some growing pains. This has led to big investment throughout the business. There is a new HR system and a huge focus around staff development and appraisals. Communication has also improved greatly both top down and between departments. In 2019 they held the first company wide Sales Kick Off which was overdue for a business of this size, it was a great opportunity for the entire sales community to get together. Individuals and teams were given awards for the successes of the previous year, and it was a chance to see what other sales teams were doing. Overall they are very ambitious, and those with the same desire for high achievements can do very well.

    Show More

    Cons

    Took a long time to adapt to growth but this has been identified. As we're spread across multiple sites you are often working with other teams remotely, this can be challenging unless you invest a little time working with those teams to help build a working relationship.

    Advice to Management

    I think a major step has been taken in the right direction, don't let the momentum fizzle out. Getting the different sites together periodically would help working relationships between teams and sites. The Sales Kick Off was a great example of this.

    XMA2019-07-01
  8. Helpful (1)

    "New business account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Chertsey, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XMA full-time for less than a year

    Pros

    Strong supply chain and vendor support.

    Cons

    Lack of unique business value.

    Advice to Management

    Good people. Strong leadership.

    XMA2019-06-29
  9. "Not the best, not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Current Employee - Project Coordinator 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at XMA full-time for more than a year

    Pros

    range of experience can be gained

    Cons

    no benefits, poorly run

    Advice to Management

    focus more on the wider company and not just one area (sales). invest back into the employees

    XMA2019-07-13
  10. Helpful (1)

    "Not bad really"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Solutions Engineer in Nottingham, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at XMA full-time for more than 3 years

    Pros

    Room to move up or swap jobs Nice atmosphere Relaxed mostly but some stresses like all jobs

    Cons

    Internal processes are a joke Management in technical support is a mess and has no idea how to run a business Very sales driven Low amount of "benefits" most are legal requirements now but they don't change their approach Departments don't really help each other out but down to management team mostly

    Advice to Management

    Sack your incompetent staff don't let them stay there for 10 years they are weighing on everyone's morale. Start hiring on skill and not how nice people are. And start offering more incentive to stay. It could be a good company to work for but now it's just average

    XMA2019-04-07
Found 40 reviews
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