XMA Reviews

Thank you for your valuable feedback. I am pleased that you are enjoying your experience with XMA. Of course I agree it is a great place to work and as i have commented on several occasions, a place that we are striving to make better and better. I am sure you are aware from the business briefings we have had recently we are reviewing our salary structure, and most importantly how we openly review what our XMA teams can earn. We will be announcing more and more changes as we get into 2022 and our new HR Director gets up to speed.

Thank you for your feedback, as always it is valuable and acted upon. I am sorry that XMA was not a place that you found to you long term liking and wish you luck in your new role. At XMA we believe there is opportunity for individuals to learn, grow and progress their careers, hence our continued investments in Talent and Learning, combined with our ongoing work to define internal structures to road map where the opportunity lie for an individual. I would say that there are lots of benefits on offer to the XMA staff. In 2021 alone we have increased holiday entitlement, given everyone a day off for their birthday, signed up to the real living wage, introduced free private help care for all members of our team and enhanced the payments for long service. There is always more to do but we are building the best version of XMA that we can.

Many thanks for your highly constructive feedback, its appreciated. We are proud of the direction of travel that XMA and all of its people are embarked on and the progress we are making. Its interesting feedback on the salary reviews, and something that we have understood from employee engagements internally. We will announce our plans very shortly which will think will answer the questions and concerns of everyone, plus build a predictability in terms of how people and roles are reviewed. Its exciting times again at XMA.

Thank you for your thoughts and feedback. Very pleased that you think our benefits are good. Shame that you think there are too many 'office politics' and we need to keep addressing these areas. We have enacted a lot of change and it is our intention to continue that change programme to make sure that XMA continues to be a better experience for all of our teams.

Thank you for your feedback which is always appreciated. I am sorry your didn't enjoy your time at XMA and clearly decided to pursue your career elsewhere. XMA is focused on three main things: the quality of service we deliver to the customer, our employees and the underlying strength of the business. The latter is important as it underpins our ability to focus on the customer and employees. During the last 18 months we have launched a large number of employee benefits including extra holiday and private medical support for all employees. We will shortly (Sept 2021) making further significant announcements that enhance the employee experience. XMA does have an appraisal programme, however this is currently under view and will be refreshed during the next two quarters to better align it to our needs and link it to a transparent salary review process. These changes are in response to feedback from all current employees through our adoption of the Peakon portal that has allowed us to look more deeply how we drive employee engagement.

Thank you for taking the time to write this review. All feedback is welcome and we really appreciate the positive nature of what you have written. We are trying on all fronts and in the last 18 months have enhanced benefits such as extra holiday including a day off for your birthday for everyone, private medical insurance for everyone and enhanced rewards and recognition for long service. As part of the latter XMA will donate £500 to a charity selected by all employees who have reached 5, 10 , 15 etc service (two members of the team have reached 30 years service!) and this will amount to more than £30k this year. By making sure we are financially solid it is allowing XMA to share more with everyone , something that we will continue to do in the future. Thanks for your support and efforts.

Thank you for taking the time to write a review. All feedback is gratefully received, is reviewed and action taken. In this case i spoke to the servicedesk management team yesterday and they are going to set up some engagement sessions with all of the team to foster more collaboration. As you will appreciate this has been difficult while many of the team have been working remotely from home during the COVID lockdowns. Hopefully that will change in the coming weeks. The management team were surprised that we had a UNIX focused Technical Analyst as we don't support any UNIX systems for our customer base. Maybe this is an area you can help educate us on and we can use your skills as a springboard to offer new services

Thank you for taking the time to share your thoughts with us, they are extremely useful and we are grateful. Your right acquisitions and mergers can take some time work themselves through an integration process. Hopefully you will agree that we are making great steps forward in lots of areas and there is an increasing amount of clarity and direction to the business.