Does XMA pay their employees well?

According to anonymously submitted Glassdoor reviews, XMA employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at XMA. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at XMA?

47% of XMA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated XMA 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at XMA?

Account Manager (19) , Sales (13) , Manager (8) , Internal Account Manager (7) , Service Desk Analyst (6) , IT Service Desk Analyst (4) , Technical Support Engineer (4) , Analyst (3) , Anonymous (3) , IT Support (3) , L1 Service Desk Analyst (3) , Senior Account Manager (3) , Technical Analyst (3) , Business Development Manager (2) , Client Director (2)

What are the pros of working at XMA according to real employee reviews?

"Great people and lets remember you spend a third of your day at work so may as well enjoy it!" ((in 20 reviews)); "Some good benefits" ((in 20 reviews)); "Great teams work and nice staff" ((in 12 reviews)); "Friendly colleagues" ((in 11 reviews)); "• Good Canteen" ((in 5 reviews))

What are the cons of working at XMA according to real employee reviews?

"Poor management delivered by a convoluted and baffling hierarchy structure which has created a case of 'too many chiefs'" ((in 19 reviews)); "No training except in your own time." ((in 13 reviews)); "Lack of career progression and low pay (even for experienced people)" ((in 10 reviews)); "The culture is equally challenging, with a negative, overly competitive environment that can discourage collaboration rather than promote it." ((in 9 reviews)); "At XMA, leadership is inconsistent and often unclear." ((in 6 reviews))

What are the top reviewed XMA locations?

Nottingham , Saint Albans , London , Livingston , Hemel Hempstead , Radlett , Reading , Shefford , Watford , Chertsey

XMA Reviews

2.8

47% would recommend to a friend

(226 total reviews)

Leon Hemani

34% approve of CEO

34% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

XMA has an employee rating of 2.8 out of 5 stars, based on 226 company reviews on Glassdoor which indicates that most employees have an average working experience there. The XMA employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

226 reviews

1.0

30 Jun 2026

Fantastic customer service team but lacks structure and pay

Senior customer service

Recommend

CEO approval

Business outlook

Pros

People who work on ghe customer service team are fantastic

Cons

No clear structure, underpaid for the role compared to industry standards

5.0

29 Jun 2026

Supportive Team with Strong Career Development

Technical analyst

Recommend

CEO approval

Business outlook

Pros

Good opportunities for career progression, with the chance to take on new responsibilities and develop new skills. Access to training and certifications that support professional development.

Cons

As the business continues to grow, communication between departments and some internal processes could be streamlined to improve efficiency.

4.0

25 Jun 2026

Supportive team and great benefits for newcomers

Customer service representative

Recommend

CEO approval

Business outlook

Pros

-Good benefit package - I didn't have prior experience working in an office but the hiring team were really open in giving me a chance, as I had previous experience working in a customer service role but completely different environment. - When I started the role, I received training and help from teammates which made it a lot easier for me.

Cons

No cons as of yet

Viewing 1 - 3 of 226 Reviews

Jobs at XMA

Group Lead Internal Auditor

Remote

·

FCFA 45K - FCFA 50K /yr

(Employer provided)

View job

L1 Service Desk Team Leader

XMA

XMA Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fantastic customer service team but lacks structure and pay

Supportive Team with Strong Career Development

Supportive team and great benefits for newcomers

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