XMA Reviews
Updated Jul 13, 2019
Found 34 reviews
"XMA is improving all the time"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at XMA full-time
Pros
Great people and lets remember you spend a third of your day at work so may as well enjoy it!
Cons
Communication used to be an issue as we grow but getting better again
Advice to Management
Going in the right direction, lets make sure we look after the good one's
XMA2019-01-28"XMA is maturing all the time"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at XMA full-time
Pros
The Board have identified that after a period of growth and acquisition that they had some growing pains. This has led to big investment throughout the business. There is a new HR system and a huge focus around staff development and appraisals. Communication has also improved greatly both top down and between departments. In 2019 they held the first company wide Sales Kick Off which was overdue for a business of this...
Show MoreCons
Took a long time to adapt to growth but this has been identified. As we're spread across multiple sites you are often working with other teams remotely, this can be challenging unless you invest a little time working with those teams to help build a working relationship.
Advice to Management
I think a major step has been taken in the right direction, don't let the momentum fizzle out. Getting the different sites together periodically would help working relationships between teams and sites. The Sales Kick Off was a great example of this.
XMA2019-07-01"New business account manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at XMA full-time for less than a year
Pros
Strong supply chain and vendor support.
Cons
Lack of unique business value.
Advice to Management
Good people. Strong leadership.
XMA2019-06-29"Not the best, not the worst"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at XMA full-time for more than a year
Pros
range of experience can be gained
Cons
no benefits, poorly run
Advice to Management
focus more on the wider company and not just one area (sales). invest back into the employees
XMA2019-07-13"Not bad really"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookDisapproves of CEOI have been working at XMA full-time for more than 3 years
Pros
Room to move up or swap jobs Nice atmosphere Relaxed mostly but some stresses like all jobs
Cons
Internal processes are a joke Management in technical support is a mess and has no idea how to run a business Very sales driven Low amount of "benefits" most are legal requirements now but they don't change their approach Departments don't really help each other out but down to management team mostly
Advice to Management
Sack your incompetent staff don't let them stay there for 10 years they are weighing on everyone's morale. Start hiring on skill and not how nice people are. And start offering more incentive to stay. It could be a good company to work for but now it's just average
XMA2019-04-07"Fancy a job that will mentally break you?"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at XMA full-time for more than a year
Pros
* No weekend work (although you WILL be expected to manage an inbox receiving around 800 emails every day so kiss goodbye to your evenings if you want to keep your head above water; this being XMA's definition of being "flexible") * FREE water * FREE car park * At face value, a reasonable basic salary (£27k for Internal Account Manager's). Be wary though, to get anywhere near your monthly target (and commission)...
Show MoreCons
* Tantamount to zero communication between each department * No processes to follow * Convoluted order processing system (JBA) which isn't integrated with their CRM (quotes are prepared on basic Excel spreadsheets) * Outbound call KPI's to develop new business accounts and grow existing - fighting a losing battle. Spend two hours per day on the phone and you'll fall four hours behind with inbound emails or demanding...
Show MoreAdvice to Management
* Invest in your loyal people who can do the job and are your biggest asset * Cut middle management * Decide on a USP that doesn't rely on shifting 50,000 cheap and nasty Viglen units per year
XMA2019-04-05"Should have left sooner"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendI worked at XMA full-time for more than 5 years
Pros
HR were amazing when going through some personal issues, which resulted in substantial leave. For that, thank you!
Cons
Worked here for 5 years, no career progression whatsoever. The wages are criminal. There are no processes in place for anything, you just hope someone has done it before and will help. I had several meetings with management pointing out the areas which needed reviewing as it was causing on-going problems within my team, every single one ignored. You are not rewarded for your efforts. Our team desperately needed more...
Show MoreAdvice to Management
Respect and Listen to your employees!
XMA2019-01-06"Great Opportunities to be had"
StarStarStarStarStarApproves of CEOI worked at XMA
Pros
Great working relationships. Support provided and always kept up to date with company changes.
Cons
None that I can think of
XMA2018-12-18"A dynamic company, successful and with strong growth ahead"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at XMA full-time for more than a year
Pros
Colleagues have an open-minded, can-do attitude. The atmosphere is dynamic and friendly. People are very knowledgeable and happy to share that knowledge with you. There has been quite a lot done in the past year to engage with staff and have a proper dialogue at all levels.
Cons
There's a need to improve some of the processes. To be quite honest, this is happening in some areas, and more is needed to be more agile as a company.
Advice to Management
Keep engaging with staff and lead by example.
XMA2018-11-19"im still there so it cant be that bad"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Approves of CEOI have been working at XMA full-time for more than 5 years
Pros
lots of good wins for xma, taking a large share of the market
Cons
do not get yearly reviews
Advice to Management
its nice to have new faces in the business but look after your loyal employees
XMA2018-08-05