XMA Reviews

Pros

Some good people at XMA who work hard and care about outcomes

Cons

Poor systems resulting in duplication or triplication of work , extremely short term view of what the business needs, little or no investment in anything outside of devices fulfillment. Sales management promise plenty but deliver little. Senior management do not listen to feedback. Could be a good company but the leadership is too immature to deliever the changes necessary

Pros

Good people (not at management level) I honestly can’t think of anymore

Cons

This company is constantly struggling to find their identity. They have some values they paste on their walls but they do not understand or live by them, they are there for show. Management get to their positions by either their looks or how much attention they pay to their seniors. Their experience is questionable meaning they do not understand how to look after their employees or manage a team. Simple things like milk are not even free, for a company that makes so much money there are zero benefits to working there. There is a cold atmosphere in the office and for a sales team they are deadly silent. Most of the management are not even in half the week and you will never find them there on a Friday. In the interviews they will do anything to get you in, saying things like flexi time, benefits, team nights out and these never happen. They are so obsessed with their competitors that they do not even try to better themselves to be at that level, they just want to mimic. Employees are expected to work overtime with no compensation or even a thanks! We were the last company to shut their doors during lockdown , this showed how little they cared for their employees health. We were told throughout lock down how well we are doing as a business and now many of its staff have now been let go with the rest of us just being expected to pick up the work with again, no thanks or compensation! It’s a very stressful time and they made it worse for everyone. Honestly, if you are considering a new role, please think twice before applying here and read these reviews carefully.

Pros

Plenty of talented colleagues, if you can find them Flexible hours Free parking Regular yoga

Cons

XMA doesn’t understand its overall structure or purpose. There’s no official guidance about team and individual responsibility. You’ll find a top-down blame culture, made worse by the encouragement of a “not my job” mentality which makes it really hard to build new relationships between teams. Company direction is vague (we’re going to sell more stuff) and rarely translates into specific actions. Expect limited guidance about your future because your boss will be too busy dodging fire from above. If you’re good (or pretty) you can expect to be offered new roles, especially by senior managers that don’t understand why their teams are failing. But don’t expect support to pass your old role onto somebody else. Chances are you’ll end up doing both jobs in the end. Recent staff development and training initiatives have been delivered well, but are undermined by a lack of buy-in from senior management. Expect training and development to be considered less important than disrupting your director’s diary, especially if he wants his regular Friday meetings completed by 10am to get to the golf. Your promotion is more likely to be based on appearance than ability (not a con if you look good in snapshots with the directors) Senior management is out of touch with what goes on at the front line. Poor sales performance normally results in shouting, not trying to understand why targets aren’t being hit. The impact of declining product availability and quality aren’t reflected in performance targets. There’s a growing trend of sharing staff between multiple teams. Individuals become unable to help because one manager monopolises their time while the other is too uninvolved. There has always been too much middle management with inflated job titles but no accountability. Account management will be done above your head and you’ll be expected to deliver, often without knowing what has been promised or why. Growth by acquisition over the past few years hides very ordinary sales performance and a lack of innovation.

Pros

Flexibility and opportunity to overachieve - read the small print though

Cons

People are just a business function... not part of the business.

Pros

Great people - not Senior management. There are some amazing people within XMA, pure grit and determination in droves. The few that remain are loyal to a fault.

Cons

No leadership or real direction from the Senior leadership team & everyone has a different agenda. The MD does not run XMA either - he’s a figurehead that allows others to do as they please. A chosen few do literally as they like and run the place like their own personal playground with no consequence for how it affects others. Poor treatment of employees - they are then surprised when people want to leave. They do not care about making sure that it is a safe, positive environment (the way they talk about women is deplorable) - they like to take but not give back to those who put up with the day in day out ridiculousness of what they deem is a “great place to work”. Directors being on the sales floor does not equal an “open door policy” it creates a big brother atmosphere where every feels they are being watched like hawks. Operations at XMA is a tick box exercise - terrible systems, no consultation with staff as to how to improve and inept people driving systems they do not understand. Approach with caution.

Pros

The Board have identified that after a period of growth and acquisition that they had some growing pains. This has led to big investment throughout the business. There is a new HR system and a huge focus around staff development and appraisals. Communication has also improved greatly both top down and between departments. In 2019 they held the first company wide Sales Kick Off which was overdue for a business of this size, it was a great opportunity for the entire sales community to get together. Individuals and teams were given awards for the successes of the previous year, and it was a chance to see what other sales teams were doing. Overall they are very ambitious, and those with the same desire for high achievements can do very well.

Cons

Took a long time to adapt to growth but this has been identified. As we're spread across multiple sites you are often working with other teams remotely, this can be challenging unless you invest a little time working with those teams to help build a working relationship.