Led by an inexperienced executive team that’s better at raising money and hiring rather than leading a company or building a product that customers want. During one of the rare town hall meetings (which was held after a major round of layoffs), the CEO said he was “proud to go to battle with each and every one of you”. Unfortunately, the team doesn’t trust him to lead them into battle after he failed to address tough questions from the staff. Other reviewers said he is a nice person but personal character and friendliness should not be conflated.
There is abundant nepotism that is best exhibited by the hiring of a Chief Business Officer with a poor track record (previous company also ended up downsizing) and isn’t aware of his own limitations. He brought along his gang of men who worked with him at his prior company - all with very little relevant experience - and put them in questionable decision-making roles.
The executive team doesn’t communicate internally and when they do, it’s often dishonest. This creates an environment and culture that lacks trust, transparency, or accountability. Management is reluctant to share critical information with employees (such as why decisions were made during the recent major round of layoffs or what the financial position of the company is) and shows very little appreciation toward everyone’s hard work of trying to build and sell a product that customers do not want.
On top of all this, the workforce is spread across the globe and is poorly coordinated. This has led to a chaotic and highly political environment where people second-guess everything and make decisions for their own personal self-interests rather than for the good of the company. It wouldn’t be surprising to see another round of layoffs in 2021.
