Pros
Benefits were okay, but no more. They took it all away to cut cost. Mgr is good and competent, but feel sorry for him. Line managers are lame ducks who are not allowed to drive anything by the vulturous senior leadership. Senior leaders do not lead, they micromanage. Culture used to good, not anymore. New senior leadership hires systematically destroying the morale of the US team to move jobs overseas.
Cons
If you are an engineer, architect or tech analyst, do not join Zoom US. Particularly, do not join zoom IT. US engineering is miserable, everything owned by team in China. IT org is a miserable place to work, increasingly everything is moving and owned in India. Each org has its own engineering team, mostly controlled by non eng leaders (except product engineering) with zero knowledge of how to scale engineering with result being these different orgs work on the same codebase with zero synergy and no collaboration or communication with code and functional duplications and inconsistent software designs . Lot of tech debt all over the place. They are downsizing US team and moving jobs overseas. Senior leadership in IT treats US engineers and analysts like dirt and second class constantly threatening, intimidating and bullying them and pandering to teams in India treating them like darlings and overlook their incompetence and underperformance. Whereas US teams work as if there are knife on their throat all the time. They do of all of that publicly and unashamedly. The recent IT c-suite and his senior leaders have been really bad hires, who are destroying the culture from the core. They are busy in empire building by hiring folks from their inner circle and network creating a mafia like system sidelining everyone else who are not part of their inner circle. No diversity in talent. Contrarian ideas not welcome. You have to say "yes" and boot licker to survive. All engineering and technical ownership moving to India, with zero growth opportunity for US folks. Within a week of company wide layoff, IT leadership announced hiring of new folks in India. How apathetic with zero sensibilities and intelligence. Morale in US teams are at all time low. They did company wide layoff and cut employee benefits severly, and yet are spending multi million dollars in backoffice migration project in IT by hiring offshore consultants in India. This thing is not going to drive any innovation or bring new product to market or help in generating additional revenue, yet the IT C-suite and his directs have somehow convinced the executive leadership that this project is really important for zoom at this critical phase of the company when the company is struggling on all fronts.