Zoom Communications Reviews

3.6

61% would recommend to a friend

(1,993 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
20 Jan 2024

Don’t do it

Recommend
CEO approval
Business outlook

Pros

Great product up to SMB

Cons

Toxic culture since new EMEA leadership arrived No career prospects No salary increases once hired No stock increases once hired Incompetence and inexperienced LT

1.0
8 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Very few. Some talented individuals that are pegged back from lack of strategy and development

Cons

Where to start… Experienced huge growth then over hired sales reps with little to no experience. Created a toxic culture with poor mid level managers all making up their own go to market strategy. HR are non existent or completely over extended due to a large percentage of employees leaving or going on long term leave due to burnout. They forced people back to the office despite being a company that sells software to enable remote working. Constantly push a diversity agenda but do nothing to actually hire and develop talent from diverse backgrounds. Mistakes made with HR and Payroll. Numerous occasions where employees weren’t paid or had incorrect pay. Little was done to resolve the issue. Mass redundancies took place, many of which were done incorrectly so employees received the incorrect pay out. Strong product but a terrible company to work for.

1.0
8 Feb 2024

its a shame

Recommend
CEO approval
Business outlook

Pros

not many pros anymore, for those who joined during and before the pandemic know it for something completely else, its lost its mojo. its a shame really :(

Cons

- SE Sr. leadership is very toxic -

Viewing 1 - 3 of 1,993 Reviews

Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.