Used to be great, declining fast, hope they right the ship - Anonymous employee Zoom Communications Employee Review

3.0
27 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership/CEO seems to genuinely care and want to constantly improve. Remote and hybrid work style is wonderful. Great healthcare benefits. Book reimbursement. Compensation is good but stagnant. Some very cool tech to learn and play with. Work/life balance is good.

Cons

Equity issues exacerbated by zero salary transparency, zero pay scale transparency, inaccurate job descriptions, workloads being increased after recent layoffs with no audit and correction of job roles, no paths for promotion, no annual cost of living adjustments, no HR support without going through your manager (so good luck if your manager is what you need HR support about), and no truly anonymous surveys. Leadership is very out of touch right now with what their employees want from a workplace and the internal communication has become tone-deaf. DEI has been drastically cut back the past year.

Explore other reviews about Zoom Communications

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. The solutions are always evolving. I can make a change.

Cons

We don't do a good job of telling the world that we are more than meetings. Our agile mindset sometimes moves too fast.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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