Avoid - Toxic culture and zero strategy - Sales Manager Zoom Communications Employee Review

1.0
8 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Very few. Some talented individuals that are pegged back from lack of strategy and development

Cons

Where to start… Experienced huge growth then over hired sales reps with little to no experience. Created a toxic culture with poor mid level managers all making up their own go to market strategy. HR are non existent or completely over extended due to a large percentage of employees leaving or going on long term leave due to burnout. They forced people back to the office despite being a company that sells software to enable remote working. Constantly push a diversity agenda but do nothing to actually hire and develop talent from diverse backgrounds. Mistakes made with HR and Payroll. Numerous occasions where employees weren’t paid or had incorrect pay. Little was done to resolve the issue. Mass redundancies took place, many of which were done incorrectly so employees received the incorrect pay out. Strong product but a terrible company to work for.

Explore other reviews about Zoom Communications

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Innovative company Strong leadership Opportunities to grow

Cons

Base pay remains low compared to broader market, but tons of upside with equity.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

3
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