Doesn't pay enough - Customer Service Representative (CSR) iCall Services Employee Review

2.0
22 Jun 2023
Recommend
CEO approval
Business outlook

Pros

You get to work from home. People are great to work with and super helpful. PTO builds up quickly.

Cons

Raises are very small. My supervisor who had worked for the company for 6 years was making less than $2/hr more than I was.

Explore other reviews about iCall Services

5.0
15 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Management is very easy to work for. They are helpful if you need time off and make everyone feel great to be a part of the company!

Cons

Wish it paid more per hour.

1.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

None Nada n/a nope not

Cons

Pay is low, they shame people in DEPARTMENT EMAILS instead of 1x1 feedback, and are nowhere to be found if leadership support is necessary While on phones.

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