Poor - Customer Service Representative iQor Employee Review

2.0
20 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Easy Job. Very easy to get hired. You basically need to pass a drug test and then be able to speak clearly when on the phones and you should be able to keep your job. They do offer raises and bonuses, but..they seem to be more or less unattainable.

Cons

Horrible environment. The office in which I worked for was very unprofessional and unfocused. The supervisors played favorites and at night, would allow some employees to complete their shifts without even being on the phones for the last 2-4 hours of their shifts; often running errands to get meals and whatever else the night supervisors requested. Supervisors were unfriendly and unhelpful.

Explore other reviews about iQor

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

easy pre screening interview over the phone

Cons

have not been hired yet

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It's a steady paycheck with decent health insurance options.

Cons

There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.

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