The people make the company, everything else is awful - Anonymous employee mGage Employee Review

Thank you for taking the time to leave a review – we view negative feedback with an open mind and we accept that sometimes things can be handled better. As with any business, mGage has continued to evolve and make changes to our structure and go-to business strategy to continue to remain competitive. We like to think that these changes have been handled smoothly and where possible, communicated effectively. We are sorry to hear you feel there is a lack of transparency. However, I am sure you can appreciate in some cases it is not fair to individuals affected to communicate the changes widely. As with all companies, unfortunately, sometimes people do not pass their probation period; it is in place to ensure the right person with the right skills has been hired for the role. We have responded to feedback from staff about more open communication, and this year initiated the monthly EU All Hands. This is great opportunity for teams to get together for lunch, an update from the management team and to ask questions. We try to keep the content relevant, motivating and informative. We like to recognise successes, but also to acknowledge where we can improve and work together more efficiently. We are also actively improving our induction process. When I started I was shown to my seat and given my log in details(!)…..now, we engage new joiners before they start with emails and joining instructions, all new employees receive a welcome pack with “need to know” information, and 1:1 induction meetings are set up with key individuals from each team with the aim of giving our new joiners a good overview of what each team works on. It’s not perfect and there is still room for improvement, but we are moving forward! We’d like to take this opportunity to thank you again for your feedback and to wish you all the best with your future endeavours.