Good support - Flexible Support Technician proAV Employee Review

4.0
21 Jun 2023
Recommend
CEO approval
Business outlook

Pros

You gain lots of experience as you work at loads of different sites Some sites have excellent teams which massively affect how good the job is, they encourage learning and development, you can rise the ranks if you are the right kind of person. In terms of the ProAV side FM management is good always there for advice, support. If you don’t like the site, you can ask to not come back. By the sounds of things they find it very hard to fire people as they massively need the techs.

Cons

Some sites have terrible work cultures/micromanagers etc. Shifts can be awful - e.g. you may work 7am-4pm one day then 10am-7pm in completely different sites. I have heard horror stories of false promises of pay rises if you change notice period from 1 month to 3 (and then never get the pay rise) Pay disparity in FST team is large and companies actively discouraged pay transparency which is toxic. The company constantly brags about them winning new contracts and how big they’re growing but wages are stagnant and sometimes as technicians we feel undervalued. AV is massively male dominated and some sites have horrible male dominated cultures where you can hear unpleasant/offensive things. If you read you contract and push back - you can avoid getting screwed over. Work lift balance can suffer as shifts are irregular and long - especially if you have a long commute. No WFH possibilities. Benefits are bad - Aviva private health insurance, perkbox and 4% pension. No Cycle to Work, dental, no contribution matching

Explore other reviews about proAV

5.0
27 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Over all a great company to work for.

Cons

They are based out of the UK and time zones can be a problem.

2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay Flexibility Freedom Autonomy Variety of projects

Cons

Workload Unmotivated colleagues Lack of meritocracy Poor management Poor internal systems Staff morale low

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