Pros
uhhhh....free coffee and snacks in the lobby? Comfy couches?
Cons
I’ll always believe people are inherently good. That any business should work tirelessly to protect and support its most valuable asset—employees. These folks (I think)mean well. But DANG, they sure don’t do good. Immediately after my first interview with the owner/CCO, I KNEW this was likely a sub-optimal situation. From the jump, I was witness to what I can only describe as "performances": tangential word-salad monologues designed to romanticize the opportunities ahead of our newly formed team. It was full of overly-rehearsed quotes and name drops. It's like the CCO read a book about "what human workers like", and just memorized the prologue. It felt instantly disingenuous and weird. The owners are completely disconnected from the world around them. There is no understanding of current advertising trends, industry best practices, or managerial aptitude. And honestly, that's ok. Leadership should trust the talent of their workers to drive work forward. Unfortunately, the owner's arrogance intervened, and new projects/methods were scrapped for “his way”. This usually meant mucking up daily operations. It created a ton of extra work for everyone. Internal process was an absolute hellscape. Documents, contracts, and creative files were frequently misplaced. Contracts often had incorrect client names and loads of misspellings. Owner would decide he alone could "fix" what didnt need fixing, and would regularly bungle any internal organization established by the team. We restructured our processes nearly a half dozen times while I worked at WMH. It was impossible to make progress as a team.