Bullying & harassment - I experienced repeated bullying from leadership. When I expressed distress, even crying from sheer emotional exhaustion — I was mocked, gasslit, laughed at, and dismissed. There is zero emotional intelligence or compassion in how people are treated.
Favouritism & cliques - advancement and favour depend entirely on whether you're part of an inner circle. Merit, performance, and integrity are not valued. Those who conform to toxic behaviours are rewarded, while those who raise concerns are penalised. If you make the favourites list you don't stay there for long and the head of FC Ops will ice you out, ignore you and dismiss your efforts.
Hostile leadership - senior managers (heads of departments) routinely shout at employees and gasslight them. Psychological intimidation is used as a control tactic. Several colleagues confided similar treatment but feared retaliation if they spoke up.
Retaliation culture - after raising serious concerns about mistreatment, I was systematically shut out, undermined, and eventually dismissed. There was no investigation, no accountability — just swift removal of the "problem" (i.e., the person who dared speak up).
HR is complicit - rather than act as a safeguard, HR appeared to enable or protect poor behaviour from managers. Reporting issues was futile and only made matters worse. I also confided in audit and via anonymous feedback surveys and at no point were my concerns heard - HR even asked me if i'd misinterpreted my experiences.
Wellbeing is ignored - expressing needs whether emotional, mental health-related, or workload-related — is seen as weakness. There is no psychological safety and no interest in supporting employee wellbeing.
