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      Exotel

      Engaged employer

      Exotel Reviews

      4.0

      75% would recommend to a friend

      (552 total reviews)

      Shivakumar Ganesan

      87% approve of CEO

      78% positive business outlook

      Ratings by category

      3.9

      Culture and values

      3.9

      Diversity and inclusion

      3.9

      Career opportunities

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.7

      Senior management

      Exotel has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exotel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      552 reviews
      1.0
      11 Jul 2023

      Exotel3.0 is Exotel0.0

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Had its good run. Its over now

      Cons

      Random no logic decisions every day.Back and forth on decision all the time. If you ask for reasons for decisions or suggest that something does not seem right you get an answer that you are not fit for the new Exotel. The new Exotel is just clueless. Maybe nobody is fit here? People are scared about losing jobs and we get high level gyaan from managers. Leadership is now a group of ruthless folks who think they have figured a new style of management where treating people as dispensable will improve productivity. Come to office or resign. Hit targets or resign (how can a engineer ensure we hit targets when we have no idea what is happeneing and what control do I have)

      1.0
      6 Aug 2020

      Unbiased Review

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      * lots of parties * Pays salaries on time * Hike is good, if you get any...

      Cons

      * Upper management is utter waste, only some handful of ppl runs the company blindly * Very dirty office, you can even see mouse fight sometimes * Company has no future projection, within 1 week of lockdown they started crying that they ran out of funds * No documentation of any product (Everything is in the air), product quality is awful, lots of bugs you can find. * Zero work life balance, manager can ask you to work you till 12 am, everyday * Hire and fire policy is very common here

      1.0
      23 Aug 2023

      Regrettably Distressed place to work

      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary is credited on last day every month - till now

      Cons

      This place has everything that you don't want at your place of work 1. Multiple people politicising the org outlook 2. 1 is a problem for you if you are senior. If you are not, this means everyday change of plans and a feeling of constant transition 3. The CEO has no thought or plan. Yesterday he sold a comb, today hair transplant, tomorrow water softeners 4 . Hiring freeze for since 1 year now with 3 rounds of acknowledged lay offs and continuous layoffs in the name of restructuring for over 1 year now 5. I got different annual goals 4 times in 9 months. Now I have no faith in this

      Viewing 1 - 3 of 552 Reviews
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      ReviewsExotel reviews

      Glassdoor has 588 Exotel reviews submitted anonymously by Exotel employees. Read employee reviews and ratings on Glassdoor to decide if Exotel is right for you.