ExtraHop Networks Reviews

3.3

53% would recommend to a friend

(251 total reviews)
avatar

Greg Clark

61% approve of CEO

48% positive business outlook

ExtraHop Networks has an employee rating of 3.3 out of 5 stars, based on 251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ExtraHop Networks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

251 reviews
1.0
1 May 2023

Sadly, no longer the company it once was

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some departments still seem ok e.g. finance, and engineering

Cons

Where do I begin? Scroll through the reviews over the past year and you get the idea. Was once a great company but after Bain's acquisition the culture quickly became toxic due to the new leadership. Turnover is high even at C-level. Current CEO and his CPO buddy must go.

avatar
ExtraHop Networks Response
2y
Thank you for your valuable feedback about your experience at ExtraHop Networks. We appreciate your positive comments and recognize your concerns. At ExtraHop, we strive to create a culture of respect and inclusivity, and we are always looking for ways to improve.
2.0
21 Jun 2023
Recommend
CEO approval
Business outlook

Pros

The technology is the best in the NDR space - but only for a specific type of requirement. If you need big-scale and deep analysis of lateral network traffic, and you have network taps in place, ExtraHop is a solid choice.

Cons

There is almost no channel in EMEA. Leadership blames bag-carrying salespeople for lack of performance and never seems to address the root causes of the woeful numbers. There is an ineffective and underfunded marketing effort in EMEA. EVERYTHING is geared around the US. ExtraHop brand awareness is almost non-existent in EMEA. The NDR competition is at least 2 years ahead of EHOP in EMEA. NDR as a concept and technology has not been taken to heart by most Enterprises. Net new logo deals happen maybe once a year. Extremely long and complex sales cycle that is actually, only ever thought of by most customers as a belt and braces, "nice to have" technology. VAST amount of churn. I have rarely had a week or month go passed without someone getting canned. 80% of the EMEA sales team has left the business in the last 4 months. If you get a deal in EMEA, someone in the US will probably end up taking some of the credit. Lots of EMEA companies are still run from the US.

avatar
ExtraHop Networks Response
2y
Thank you for sharing your feedback about your experience working at our company. We appreciate your perspective and the opportunity to learn from your feedback. We take pride in our technology being recognized as the best in the NDR space, and we are committed to providing cutting-edge solutions. However, we understand that there are areas where we can improve, and are actively working on expanding our reach and improving brand awareness, particularly in the EMEA region.
1.0
16 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Salary I would say, but not worth your time or effort.

Cons

No prospecting tools to start with. They can't even provide Sales Navigator for their employees—you'll end up paying for it yourself and expensing it. Same situation for the following; No Outreach. No Lusha. No marketing support. No management support Onboarding process is average. "The list goes on; however, I’ve already wasted enough of my time." "Please feel free to verify everything I have mentioned above."

avatar
ExtraHop Networks Response
1y
Thank you for your feedback. We're sorry to hear that your experience wasn’t as positive as you’d hoped. This team is still in the early stages of being built out globally. We've been working hard to put the necessary tools in place and have made significant progress toward creating a positive experience for our employees.
Viewing 1 - 3 of 251 Reviews

Glassdoor has 256 ExtraHop Networks reviews submitted anonymously by ExtraHop Networks employees. Read employee reviews and ratings on Glassdoor to decide if ExtraHop Networks is right for you.