Pay is generally below market rate, except - perhaps - at hiring. Do not expect raises. Do not expect more than a pittance of a bonus unless you are sales staff. Promotions often involve more work and more responsibilities in return for nothing more than a job title.
The above was perfectly acceptable to most employees in the past, because FICO was known to be a company with excellent products and technology but without a work schedule that would burn out even the hardiest of staff. This has changed over the past few years, but the refusal to pay people for working long hours hasn't. In my area of work (IT Services), overtime is unpaid. On-call coverage is unpaid. Compensation for long, early-AM hours while on call is nil. Again, this was accepted when such things were rare but they are now commonplace.
Because of this, IT Services is in chaos as skilled, long-term staff have fled and been replaced with contractors.
While FICO is a US-based company, we did at least get the impression that they tried to keep the global workforce in the loop while it was head-quartered in Minnesota. With the move to California, all decision making is based there and even Minnesota employees are out of the loop. Employees are frequently in the dark about even the shortest-term goals.
As has been said in many reviews, operational groups are in silos (white towers, if you prefer). It is frequently impossible to get any coordination between groups unless a Project Manager has been assigned to the task. This is made worse by a culture of acquiring technology through acquiring entire companies, which are then left to operate autonomously for years on end.
The Board is big on ideas, not so much on execution. This is oddly the opposite of the Board in past years, who were good at ship-keeping but had no idea what to do with the wealth of patents, ideas and excellent staff at their disposal. Surely there is a happy medium?
