Take the negative reviews extremely seriously if you're considering working here.
Unwieldly, overlapping, conflicting processes and non-existent knowledge management render work quality mediocre across the board, which isn't fun if you're a high performer.
Vaguely defined "Program Team" does the consulting, research, and innovation work the company is known for, but internally falls below large and bureaucratic "shared services" and marcomm departments in terms of getting resources to actually conduct work.
Despite high volume of "planning calls to plan plans", as another reviewer accurately wrote, little meaningful collaboration happens among colleagues: projects are rushed, surface-level, and usually starting from scratch every time rather than building on the company's decade+ of expertise; that's another result of non-existent knowledge management (often, separate projects on the same topic are going on simultaneously with neither set of colleagues knowing).