Finlay James Reviews | Glassdoor.co.uk

Finlay James Reviews

Updated 5 March 2019
54 reviews

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4.7
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John Gaughan
46 Ratings

Employee Reviews

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Pros
  • "Finlay James really does have that" (in 8 reviews)

  • "A good work/life balance and flexible working hours when required" (in 6 reviews)

Cons
  • "Long hours (generally in recruitment) but employees encouraged to leave on time for a good life-work balance" (in 3 reviews)

  • "Whilst it’s great that FJ employ people who have little experience (but the right attitude - important), I started to feel a bit old haha" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Recruiters of the Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Finlay James full-time

    Pros

    An exciting and dynamic Technology Recruitment Specialist, striving to make their unique mark on the industry. Great career development support from the day I joined, ensuring you are suitably prepared for any situation.

    Cons

    Ultimately, you gain as much as you personally put in.


  2. Helpful (2)

    "Approach with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Manchester, England
    Former Employee - Recruiter in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Finlay James full-time (More than a year)

    Pros

    Some good incentives are available (Miami, Marbella, Race Days etc.)
    Friendly employees
    Gave me a good platform to kick off my recruitment career
    They have a global reach, which was good for variation and exposure to clients and candidates

    Cons

    Occasionally, it felt transactional and that a lot of people were there to make a quick buck out of clients and candidates, rather than focusing on their needs and requirements, as well as building valuable relationships for the long-term.

    From a culture perspective, it seemed quite backwards to me a lot of the time, as we were often pushed to do Glassdoor reviews a lot to get good ratings? This can be seen based on when the reviews are posted, as there are a lot in a short time frame (e.g. there were 10/11 posted within 3 days in March 18).

    There is a high turnover rate for staff (which is expected), but this is down to hiring fresh grads who don't realise how difficult it is to succeed and have been sold that they will be able to make the commission from day 1 etc. This was made difficult by there was a lot of internal ringfencing to stop certain people working with clients, where they wanted to fill their role themselves and get more commission or close a deal with one of their mates, rather than a candidate who was actually right for the role.

    Senior leadership often spoke badly about people who had recently left the business, making it out that they were the 'bad eggs' for leaving, rather than reflecting on themselves and working out why so many people were leaving and what they could do to retain them. This made me anxious to hand in my notice because I knew that I would be watched like a hawk about my next move. When I started my new job I had over 10 FJ people look at my profile to see where I'd joined on my first day, and I knew they'd be discussing/judging it internally.

    Advice to Management

    Please ensure that you review the above. Belittling people who have left when they are not there to defend themselves is unprofessional. It also makes current employees feel uneasy, especially when you're friends with the person who has left.

    Be more transparent with people about your ideas/new policies. There was a huge hype about "project freedom", where consultants could work whatever hours they wanted as long as they hit targets, but after the trial period ended, it was never discussed or offered again, and then everyone was chained back to their desk again without explanation. Even when Project Freedom had finished, it was still being promoted externally to get new people in and was being discussed all over social media/podcasts/events etc.. So, please stop this!

    Finlay James Response

    6 Mar 2019 – HR Manager

    Thank you for the review.

    We are disappointed to hear that you still feel this way despite leaving some time ago. It does appear that you may be confused about a number of points including the... More

  3. "I still love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Search Consultant
    Current Employee - Executive Search Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Finlay James full-time (More than a year)

    Pros

    I've been at FJ for over 1 year now, and I still love my job as much as the day I started!
    Support - the Support and training provided at FJ is second to none, I don't think I've come across a company that provides a clear cut route to success as here. From Day 1 to day 501 (or more for most people!) you are always learning and improving. The managers get trained on how to be good managers, they invest in external trainers to work with you on a 1:1 basis, and you can have as much or as little supervision as you want and need. I feel the support I receive from every side is the perfect amount, no micro-management and I'm left to my own devices unless I need the extra level of support. It's perfect.
    The job - amazing! I can't pretend this job is for everyone, lots of cold calling, hard sells, and long hours, but its 100% worth it! Commission is uncapped and once you understand the process, it's easy to get going. People are all on their own path here, and some people just don't get it, but that's fine and management never give up on people until they admit that this isn't for them. I love the buzz of building relationships in the sector, making a name for myself, and being a part of a growing industry.
    Culture - the BEST part about FJ is the people, and the culture that everyone creates - our values are Positive, Professional and Expert but that's only on the surface! It's about togetherness, and growing people up, being happy for other successes and supporting them through the tough times. Positivity seeps out of everyone and you can't help but love coming into the Office.
    HR - I have to mention this because we have an unrivalled support system from a HR function which I do believe is lacking in other companies I've been in. HR have introduced so many positive impacts to make life better and easier for everyone, from flexible working, to employee assistance programmes, to spearheading charity fundraising, it makes such a difference knowing that you have people there to help you if you are struggling with something that is non-work related.
    For anyone looking for an entry level role, or an experienced person who needs a change - please have a conversation with someone in our Talent team, you won't regret it.

    Cons

    I always think there is only 1 con which can be long hours - but you sure as hell get out of it whatever you put it! A big paycheck at the end of the month makes the hours worth it!

    Advice to Management

    Keep employing people from different backgrounds, keep believing in people and investing in the teams.
    1 point - There feels like each office is very standalone and not part of the wider team, so perhaps encourage more cross-team working? (LDN, MCR and SF)


  4. "Review on my time at Finlay James"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Consult in Manchester, England
    Current Employee - Talent Consult in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Finlay James full-time (Less than a year)

    Pros

    Great company culture, fantastic group of people, supportive and motivating. CEO and CPO are engaging and always keen to hear what everyone thinks, how everyone is doing!

    Cons

    None! The company do a great job in keeping the incentives high and the buzz up. The recruitment industry can be difficult so this is impressive.


  5. "Great company culture & management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in Manchester, England
    Current Employee - Principal Consultant in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Finlay James full-time (More than 3 years)

    Pros

    I have been with Finlay James for a few years and I love it!
    The company culture is friendly and supportive, there’s great incentives in place like trips to Miami and Mexico, the commission structure is lucrative and the career development plan is well structured and fair.
    This job isn’t for everyone and unless you’re prepared to work hard and long hours and be able to deal with major ups and downs (you’ll have more ups than downs but it’s important to not let the downs get to you) then this job is probably not for you.
    But if you’re driven, motivated and prepared to put the hard work in then you can move up the ranks pretty quickly at FJ. Great work ethic and results are rewarded and senior management is extremely supportive of all of FJ’s employees.
    Amazing place to work!

    Cons

    Can’t think of any cons!

    Advice to Management

    Be more selective with who you hire.


  6. "A great place to learn and develop!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive Search Consultant in Manchester, England
    Former Employee - Senior Executive Search Consultant in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Finlay James full-time (More than a year)

    Pros

    I look upon my time at FJ fondly! I came from another recruitment agency where I didn’t feel as though my morals matched theirs. I loved that FJ position themselves as a more flexible (and female-friendly!) agency. I started at the bottom of their talent plan and worked my way up into a Senior position, which was both challenging and financially rewarding- which is what we all look for, right? :) FJ tought me never to go into a meeting without a pad and pen, always to ask questions when invited and how important it is to ride the highs and persevere during the lows - all of these lessons have been invaluable to me! Whilst the culture will change as FJ grows (this is inevitable), it’s great to see them continue to invest in their people - HR team growing, improved training and development, great benefits (especially at Senior/Management level). V clear career progression plan AND commission/bonus structure, which is imperative (and has set a high bar for the rest of my career!) I now work for a software company and I have no doubt that FJ nurtured my skill set to allow me to achieve this - FJ provides a great foundation for ANY career in sales/recruitment.

    Cons

    Whilst it’s great that FJ employ people who have little experience (but the right attitude - important), I started to feel a bit old haha! I appreciate that it is hard to get a mix of skills, personality, experience etc so it’s not a con, just a note (and possibly my problem, not theirs!)

    Advice to Management

    I shared all of my thoughts (positive and constructive) as apart of my leaving process - no need to repeat here :)


  7. Helpful (1)

    "High staff churn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Manchester, England
    Former Employee - Recruiter in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Finlay James full-time (More than a year)

    Pros

    Friendly employees
    Provide you with the resources you need to do the job
    Reputable name within sales recruitment

    Cons

    The company are too focussed on growth, opening new offices is great however only if you can keep the staff you already have. The company tend to hire fresh grads and this doesn't work, resulting in loyal employees feeling no longer part of the culture and feeling the effects of new employees leaving after a few months. For the cycle only to start again. The social media portrayal of Finlay James is extremely different to the reality!

    Advice to Management

    Stop hiring non committal graduates

    Finlay James Response

    10 Jan 2019 – HR Manager

    Many thanks for leaving a review and firstly, apologies that things didn’t work out for you at Finlay James.

    Some individuals who fit our company in its infancy sadly become a weaker fit over time... More

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Finlay James full-time

    Pros

    training & development, clear progression opportunities

    Cons

    none at this stage


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Finlay James full-time (Less than a year)

    Pros

    I started working at Finlay James and the training was second to none. It’s such a nice, friendly atmosphere and a really great place to work. Absolutely love it!

    Cons

    No cons of the company at all!

    Finlay James Response

    22 Oct 2018 – HR Manager

    Thank you so much for submitting this review. We are really pleased that you enjoy working here and that you feel the training was invaluable.


  10. Helpful (1)

    "A great place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Consultant in Manchester, England
    Current Employee - Talent Consultant in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Finlay James full-time (Less than a year)

    Pros

    I joined FJ about 2 months ago and it couldn't go better! Great culture and atmosphere, the management team is here to support you at all times but gives you great autonomy as well. They are also very flexible and respect you personal life. Salary wise, your efforts are really rewarded!

    Cons

    To be honest, none so far!

    Finlay James Response

    22 Oct 2018 – HR Manager

    Thanks so much for taking the time to provide us with this feedback. We try hard to strike the right balance between offering support and allowing for autonomy. We also value people's work-life... More