Owner and upper management will lie to you and promise promotions in order to attract you to take the job, or keep you there if you try to leave- and then never deliver on their promise. As a manager, the other employees will never respect you because the GM and other managers sabatoge you by talking badly about you behind your back, sometimes even on the first day a new employee is hired. GM is involved in a lot of the drama and bullying behavior that the teens and early 20s kids are starting and participates in talking badly about other employees behind their back. This place is like a high school, every body talks crap about everyone behind each others backs and when there is actual work to be done when the GM isn't there, employees just stand around and gossip. Owner involvement is non existent but he lies to get and keep talented managers on payroll then disappears. If you have an issue with the GM or her favorites forget about having any recourse because the owner will not be around to listen and even if he was around he wouldn't believe you and you might even get fired. This place is only good as a stepping stone, if you work here as a regular employee expect small raises (.25 first 6 months, .10 or .15 every 6 months after) but shift leaders don't get raises after being hired no matter how long you work here or what quality your work is. It's a dead end job, no room for advancement no matter what you are promised. GM has favorites and they get all the hours as far as regular employees are concerned, even if they don't work as good as other employees. The favorites usually stand around and boss the other employees around while pretending to work. Basically this is a high school students after school dream job.