Does FirstLight pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstLight employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at FirstLight. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at FirstLight?

65% of FirstLight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstLight 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at FirstLight?

Account Executive (7) , Senior Account Executive (5) , Fiber Splicer (3) , NOC Technician (3) , Account Manager (2) , Repair Technician (2) , Sales (2) , Sales Representative (2) , Systems Engineer (2)

What are the pros of working at FirstLight according to real employee reviews?

"Some good people work here" ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "Healthcare benefits are excellent (despite Obamacare)." ((in 4 reviews)); "Great culture and generous comp plan" ((in 3 reviews)); "Pay is decent" ((in 3 reviews))

What are the cons of working at FirstLight according to real employee reviews?

"Place sucks at negotiation on price and also management will not back you." ((in 5 reviews)); "There is absolutely no training." ((in 4 reviews))

What are employees saying about FirstLight redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstLight redundancy and their outlook for job security at FirstLight in 2026.

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FirstLight

FirstLight Reviews

3.5

65% would recommend to a friend

(83 total reviews)

Jason Campbell

71% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Culture and values

3.8

Diversity and inclusion

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

FirstLight has an employee rating of 3.5 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstLight employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

83 reviews

1.0

23 Sept 2024

Awful

Director of it

Recommend

CEO approval

Business outlook

Pros

Barely anything. Almost all of my team has since left after my departure.

Cons

Inept management, inconsistent goals, cheap and ineffective processes.

3.0

11 May 2023

.

Support worker

Recommend

CEO approval

Business outlook

Pros

community of workers is supportive

Cons

some issues in management style

1.0

12 Apr 2019

Stay away at all costs !!!!!!!!!!!!!!!!!!! Horrible Company !!!

Core network tech

Recommend

CEO approval

Business outlook

Pros

No Pros, Management is just a bunch of bullies, This company does not even deserve a one star rating. Don't waste your time working here. Pay is horrible, medical benefits have a very high deductible and are a joke. The only reason I work here is to get my bills paid. As soon as something else comes up I am out of here.......

Cons

Nobody wants to help you out and shuts you up if you come up with a better and quicker way of doing your job. What a bunch of losers. They are constantly selling the company to other companies, and screwing the employees

Viewing 1 - 3 of 83 Reviews

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Jobs at FirstLight

Contract Administrator

Strategic Financial Analyst

Contract Administrator