Flooid Reviews

3.3

56% would recommend to a friend

(130 total reviews)

Diane Palmquist

76% approve of CEO

54% positive business outlook

Flooid has an employee rating of 3.3 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flooid employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

130 reviews
1.0
23 Jul 2020
Recommend
CEO approval
Business outlook

Pros

I can't think of a positive since the new management came in.

Cons

Lets start off with the simple things that you would expect to be up to standard. - The office is disgusting, if you walk in through the side entrance you can see stains on the carpets leading from the door up every step, you would think it would be in the companies interest to make sure that the entrances were appealing at least, however when you walk into the offices it just gets worse, there are stains on the walls, radiators hanging off, taps that leak or just don't work, you can smell the toilets just by walking past them, the soap runs out in the toilets at times and it can take 24 hours for them to replace it, the hand dryers are dirty and take a long time to dry your hands, they are about as useful as an asthmatic snail, the computers are piggy backed off of each other, then we get to the carpets inside the office itself, you would think that it was ground zero for COVID-19, black stains everywhere and the kitchens (if you could call it that) is inadequate, the microwaves are sometimes left dirty for days. I have never worked in a place so unhygienic. - Sales do not liaise with development, they will sell a product to the customer with no understanding on whether the product has the functionality that they are selling to the customer, this then goes through all of the relevant processes and leaks into development where we tell them that the 200 hour development you have quoted is actually around 1000 hours, we are then expected to work around the clock to complete that 1000 hour development within the same time scale, causing defects to leak and customers to get frustrated, however the blame will be solely down to the development teams, this is a very much blame culture company, rather than looking for resolutions they will blame someone below them to relieve the pressure on themselves. - This brings me on to management, they have no care for the teams, its a face fits company, you can be the best developer or the best tester within the company but if your face doesn't fit, you are not going anywhere, in fact I saw multiple people with less capability promoted within a very short period of time just because their face fitted, those people would then leave when they started to speak their mind and management would outcast them. The hierarchy is confusing and power hungry, if you don't click with them, trust me you won't ever progress. - HR, what can I say about HR, i made complaints about sanitary conditions and lack of support, HR are told to request the Graduates to make sure they put a positive score on Glassdoor. Unfortunately my review is very much the reality of PCMS or should I say Flooid. When ever I have gone to HR or Facilities about an issue, I was made to feel like I did not appreciate what the company had done for me, rather than listen to my concerns about the office they would respond with "We provide the best possible service and our cleaners do an excellent job" If that is so then why was there a tomato spillage in the microwave for 4 days. Many people currently working at this company or who have left the company do not feel like HR support the employees in the slightest. - Parking is not great, I wouldn't put it as one of the worst things however the car park is very small, with people double parking, some of the spaces are so small you can hardly get out. - Training is non existent so if you want to learn a new language or just try to expand your knowledge base, you should do this in your own time and when you do this and start doing the extra within your role, do not expect it to be acknowledges in fact, it will become an expectation that you do it anyway.

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Flooid Response
5y
Thank you for taking the time to give us your feedback. We are sorry that you didn't have a lasting positive impression of your time here. We wish you luck in your future role.
1.0
14 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Excluding management, there are great smart people who do the real work

Cons

- Building is in awful shape. Stained carpet, broken faucets, bugs and rats. Company spent a great deal of money “rebranding” to Flooid, but employees are still working in awful conditions. - Horrible and out of touch management. - HR team is nicknamed “Human Remains” by all of the employees. Company HR doesn’t care about the people one bit. - Old technology and the product doesn’t work properly. - Management lie to customers and to the employees.

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Flooid Response
5y
Thank you for sharing your experiences on working with Flooid. Whilst it great to hear how much you value your employees, we’re disappointed to hear that working for Flooid has been the worst experience of your professional career. We know the office environment is poor which is why we’re currently in the process of redecorating, painting and replacing the carpet. We’re making good progress and expect to have the main work completed by the end of 2020. We’re sad that your perception of HR is so poor and would welcome the opportunity to understand your views on this – please come and speak to us. We must disagree with the comment you have made about management telling lies to customers as this is not the case. Openness, honesty and transparency are important to us and we try to work with our customers to achieve the best results for all concerned; it is never our intention to deceive our customers and we believe the number of long-standing customers we have is indicative of the positive relationships we build.
1.0
9 Oct 2021

Headless is not a buzz word for the product but for the company outlook…

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The COVID enforced shift to remote working was surprisingly smooth. There are some very focussed, dedicated, and wonderful people amongst rank and file and mid-management. Helpdesk/service desk teams (and leader JT) are excellent, and solid service delivery function. A number of project managers are rockstars in the face of unrelenting pressure. Flooid brand a big improvement on PCMS.

Cons

Leadership: CEO has a criminal lack self awareness, no perspective and no vision, and takes firm positions based on believing rather than knowing. People hired with knowledge and perspective are marginalised as leadership can’t handle the truth and the investors told “integrations” are the source of all their issues. Product: according to SVP Engineering the product is “older than his teenage children”. It requires IFX (PE) to sink millions to modernise but there is no money to tackle the mountain of technical debt! It is impossible to implement, defect ridden with testing and automation laughably poor, and eye wateringly expensive. Forget low code microservices and modern tools no matter how hard the slides persuade otherwise. Customer: viewed with contempt, blamed, given poor code/bad quality, and be expected to pay through the nose to fix. Organisation: is in a race to the bottom as the workforce including those with critical knowledge leave in droves. What remains is mediocre, creating a soul sucking work place with zero culture.

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Flooid Response
3y
Thank you for taking time to give us your feedback. Our line managers and HR Business Partners are always happy to talk so that we can understand your comments more. We encourage you to reach out confidentially to a member of the HR team to discuss this further.
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Glassdoor has 146 Flooid reviews submitted anonymously by Flooid employees. Read employee reviews and ratings on Glassdoor to decide if Flooid is right for you.