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      Flowerbx

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      Flowerbx Reviews

      3.1

      58% would recommend to a friend

      (17 total reviews)

      58% positive business outlook

      Ratings by category

      3.5

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Culture and values

      3.2

      Work/Life balance

      2.9

      Diversity and inclusion

      Flowerbx has an employee rating of 3.1 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flowerbx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Ratings by disability

      Reviews by job title

      17 reviews
      1.0
      27 Jan 2023

      Avoid at all costs!

      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Discount and credit every month on the website In a way I’m thankful for such a terrible experience because it drew me to applying for another role with a new company, which I otherwise wouldn’t have done. And I can tell you they treat me with a lot more respect than Flowerbx ever did.

      Cons

      Where to start! - firstly, don’t trust the Trustpilot and Google reviews as they actively encourage employees to write positive ones to boost credibility - remote working is pretty isolating (where there isn’t much in the way of on boarding, so you feel very left out of conversations and knowledge) - CEO Whitney is really lovely and friendly but I genuinely worry for the future of the company as she admits she doesn’t know a lot about technology and really needs the help: it’s not very empowering or puts you at ease considering this is a digital company - you’re expected to work all hours and if you don’t, this is used against you. The contract you get doesn’t state your weekly contracted hours either so that is how they get around that - holiday entitlement isn’t the best - toxic and rude leadership team who seem to have a headless chicken mentality going on. Again, this doesn’t fill you with confidence and it feels like the wrong things are being prioritised. When you suggest what could be a priority, you get met with excuses and push backs - no support from line management. It was like they were fed up with me asking for help or asking for knowledge most of the time. Don’t want to be a line manager? Don’t do it

      avatar
      Flowerbx Response
      3y
      Thank you for taking the time to share your feedback. We’re sorry to hear that some of your time with FLOWERBX was not positive but we’re pleased to hear that you are happy in your new role. As you’ve taken the time to share your feedback, we’d like to respond to the concerns you raised. We value individuals sharing their experience with FLOWERBX and actively encourage the team to remind their family and friends to leave a positive review when they’ve received flowers from us. Remote working isn’t for everyone and we understand the isolation some people may experience. This is why every employee has access to a co-working budget and is encouraged to meet up with other members of the team as often as they wish to do so. Each team also receives an engagement budget for meet ups and social activities. As a seasonal business, we experience busy periods throughout the year. We appreciate how hard the team works and value their commitment. We state hours of work in our UK employment contract (9 am - 6 pm). We offer flexible working and encourage employees to take time back when they have worked outside of their usual hours. We offer 25 days’ annual leave (plus public holidays) as well as a day off for your birthday and a day to support your favourite charity. We appreciate the need for continual improvement which is why we value feedback. We continue to invest in the development of the team by providing ongoing training and support, as well as access to an Employee Assistance Programme which offers counselling and career coaching. Thanks again for your feedback and we wish you all the best.
      1.0
      21 Sept 2023

      The most toxic workplace in the world

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary was ok, nothing else to add.

      Cons

      Management, colleagues, the product, the culture.

      avatar
      Flowerbx Response
      2y
      Thank you for your review. As you have not provided context around your comments we cannot provide a specific response, however we would invite you to reach out to us if you feel a discussion to share your insights would help. We wish you all the best.
      1.0
      18 Apr 2023

      Would not recommend

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      High salaries Remote working High-potential brand

      Cons

      Poor founder-lead, fear-based working culture Lack of strategic direction Lack of team cohesion due to remote working People management and development is not a focus

      avatar
      Flowerbx Response
      3y
      Thank you for sharing your review. It’s good to hear your positive feedback on pay and flexible working at FLOWERBX. Last year, the team shared that they would like to further understand our strategic priorities, so we developed and implemented a strategy document and dashboard that clearly sets out our priorities for each quarter. We regularly review this with the team, and share updates at our monthly All Hands. Our recent eNPS was 42 (ranking of Excellent), which is a score we’re happy with and aim to keep improving through initiatives we’ve been rolling out since last year. When we conducted recent 1:1s with the team, the overriding theme around our culture is how collaborative and inclusive we are at FLOWERBX and the opportunities on offer for on-the-job learning. There’s always room for improvement, we’ve listened to feedback, and are now working on further development and progression opportunities we can offer the team moving forward. We wouldn’t be where we are without the amazing team we have so we are very much focused on how we can continue to improve as an employer. Thanks again for sharing your feedback, we wish you all the best.
      Viewing 1 - 3 of 17 Reviews
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      ReviewsFlowerbx reviews

      Glassdoor has 20 Flowerbx reviews submitted anonymously by Flowerbx employees. Read employee reviews and ratings on Glassdoor to decide if Flowerbx is right for you.