Does FootSmart pay their employees well?

According to anonymously submitted Glassdoor reviews, FootSmart employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at FootSmart. This rating has been stable over the past 12 months.

How satisfied are employees working at FootSmart?

27% of FootSmart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FootSmart 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at FootSmart?

Customer Service Representative (13) , (2) , Customer Service (2)

What are the pros of working at FootSmart according to real employee reviews?

"Benefits are average." ((in 5 reviews)); "The culture will also toughen anyone up and prepare them to deal with any situation." ((in 4 reviews))

What are the cons of working at FootSmart according to real employee reviews?

"workers, clueless and careless management." ((in 6 reviews)); "It's constant cycle with the CEO being the only constant." ((in 5 reviews)); "Training is fair at best." ((in 3 reviews))

What are employees saying about FootSmart redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FootSmart redundancy and their outlook for job security at FootSmart in 2026.

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FootSmart

Part of Walking Company Holdings

FootSmart Reviews

2.2

27% would recommend to a friend

(51 total reviews)

26% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.5

Diversity and inclusion

2.5

Work/Life balance

2.3

Senior management

2.1

Culture and values

2.0

Career opportunities

FootSmart has an employee rating of 2.2 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FootSmart employee rating is 38% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

51 reviews

5.0

18 Nov 2016

Customer service

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Awesome management team and employees

Cons

Needed more room cubicles were to close together

5.0

12 Mar 2016

Customer Call Center

Call center representative

Recommend

CEO approval

Business outlook

Pros

Great place to work because they have the best director Kenny Butler. You do have to meet a call format when handling customer calls but they try to make it by playing games. Catered lunch every other week. Supervisors help with difficult customers.

Cons

Some customers are mad and try your patience because their order has gone wrong somehow.

5.0

5 Feb 2016

customer service call center

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

This company offered great benefits and advancement opportunities. The management was concerned with team building and coaching. overall this company had a good work environment.

Cons

I really can't think of any I would still be there if it wasn't so far from where I live.

Viewing 1 - 3 of 51 Reviews

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