Ford Credit Reviews

3.1

47% would recommend to a friend

(819 total reviews)

Joy Falotico

41% approve of CEO

34% positive business outlook

Ford Credit has an employee rating of 3.1 out of 5 stars, based on 819 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ford Credit employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

819 reviews
1.0
19 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues, multicultural environment, discount for the vehicles.

Cons

HR does not exist at all; Wages and holiday entitlement are way below the market average. Management is not qualified, no people management skills. In dealer service, every single month they put all the staff performance on a blackboard (board of shame) and the underperformers are all in red. The department is understaffed, even if you reach the position of underwriting the salary still exactly the same. They train you for different roles and the management call it "flexibility", the naked truth is that the turnover is so high that you are overwhelmed by tasks. In wholesale, the situation is even worse, the management is hired based on their relationship with the big shot in the company. and if any issue arises they cover up each other.

1.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

You put on your CV a big brand name

Cons

NO meritocracy. The graduate scheme people (the most incompetent ones) have all the privileges in the company: higher salary, better carrer opporunities and more flexibility and They tend to be the most ignorant and incompetent on the subject they deal with. They are hired based on perception, not knowledge and skills. It's basically a feudal system, where these graduate scheme people are treated like princes and everybody else is not considered. There is a lot of pressure and micromanagement too.

Viewing 1 - 3 of 819 Reviews

Glassdoor has 1,020 Ford Credit reviews submitted anonymously by Ford Credit employees. Read employee reviews and ratings on Glassdoor to decide if Ford Credit is right for you.