Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FreshBooks

      Engaged employer

      FreshBooks Reviews

      3.2

      49% would recommend to a friend

      (352 total reviews)
      avatar

      Shaheen Javadizadeh

      42% approve of CEO

      18% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity and inclusion

      3.5

      Culture and values

      3.2

      Compensation and benefits

      2.7

      Career opportunities

      2.5

      Senior management

      FreshBooks has an employee rating of 3.2 out of 5 stars, based on 352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FreshBooks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      352 reviews
      2.0
      22 Feb 2024

      Timewasters

      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked with a great team and great manager

      Cons

      No focus on career progression for our region, just a number to the wider organisation. Wasting people's time.

      5.0
      26 Sept 2023

      Strongly recommend

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, exciting work, promising growth

      Cons

      Too nice at times, affects execution

      1.0
      11 Oct 2018

      great company on the surface

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great perks, lots of social events, comfortable office, the company invested a lot to become “Great Place To Work”

      Cons

      Middle managements need to have more respect to people. Yes freshBooks is a fast growing company which experiencing lots of changes, but all the hard works we have done in the past need to be treated with respect. Lots of great people who worked there over 3 years get pushed away. The HR can’t be trusted at all, I emailed HR with some of my concerns and questions, then she forwarded the email to my manager :-(

      avatar
      FreshBooks Response
      7y
      Hi there, thank you for submitting a review. It’s wonderful to hear that you feel strongly about our perks and FreshBooker events. As for the concern you raised regarding HR, the HR role at FB is to support FreshBookers in bringing issues and concerns to resolution. We do this in partnership with each FreshBooker, and, only involve management if necessary to bring the concern to resolution. Although there are some instances where a manager needs to be involved for resolution, we only involve them if the FreshBooker is looped in and agrees that this is the best plan of action. Our HR team has met again to ensure this is how every instance is handled and we thank you for sharing your thoughts.
      Viewing 1 - 3 of 352 Reviews
      Related searches: FreshBooks jobs | FreshBooks salaries | FreshBooks benefits | FreshBooks interviews
      ReviewsFreshBooks reviews

      Glassdoor has 382 FreshBooks reviews submitted anonymously by FreshBooks employees. Read employee reviews and ratings on Glassdoor to decide if FreshBooks is right for you.