Does Freshworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Freshworks employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Freshworks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Freshworks?

48% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Freshworks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Freshworks?

Senior Software Engineer (164) , Software Engineer (160) , Product Specialist (96) , Account Executive (75) , Lead Software Engineer (74) , Customer Success Manager (67) , Account Manager (45) , Business Development Executive (42) , Business Development Manager (39) , Technical Account Manager (39) , Senior Account Executive (36) , Sales (31) , Technical Account Manager (TAM) (30) , Sales Development Representative (SDR) (27) , Manager (25)

What are the pros of working at Freshworks according to real employee reviews?

"Culture is good and office enviroment is good to go" ((in 413 reviews)); "Good work culture and it's great to balance with work and personal life." ((in 209 reviews)); "good work life balance and office." ((in 192 reviews)); "Great people to work with" ((in 128 reviews)); "Free food and goodies" ((in 127 reviews))

What are the cons of working at Freshworks according to real employee reviews?

"Micro management and no promotions" ((in 78 reviews)); "When you stuck with bad manager try to move other team or else rating and all will be affected" ((in 66 reviews)); "Poor leadership and lack of vision" ((in 60 reviews)); "No Job Security and the culture has been depricated." ((in 35 reviews)); "favoritism and partiality is the major issue" ((in 11 reviews))

What are employees saying about Freshworks redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Freshworks redundancy and their outlook for job security at Freshworks in 2026.

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Freshworks

Freshworks Reviews

3.3

48% would recommend to a friend

(3,052 total reviews)

Dennis Woodside

45% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,052 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Freshworks has an employee rating of 3.3 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freshworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

4.0

3 Jul 2026

Friendly team in a good company environment

Software engineer

Recommend

CEO approval

Business outlook

Pros

Good company and friendly team

Cons

salary career growth Overtimes No benefits

4.0

2 Jul 2026

Great place to work, but strategies frequently change

Account manager

Recommend

CEO approval

Business outlook

Pros

Learning all three personas. Great place to work

Cons

Frequent changes in strategies will be a bit overwhelming

1.0

2 Jul 2026

Good product but culture needs improvement

Account executive

Recommend

CEO approval

Business outlook

Pros

quarterly pizza, freddy AI,good product,mix.

Cons

culture,not rewarding hard work, politics

Viewing 1 - 3 of 3,052 Reviews

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Jobs at Freshworks

Club Development Specialist (England) (Remote)

Belfast, Northern Ireland

£24K - £32K /yr

(Glassdoor Est.)

View job

Senior Salesforce Administrator (Belfast)

Belfast, Northern Ireland

£36K - £40K /yr

(Glassdoor Est.)

View job

Software Tester (Hybrid QA / Automation)

Belfast, Northern Ireland

£40K - £50K /yr

(Glassdoor Est.)

View job

Business Development Representative - Remote Manchester (Remote)

Senior Manager - Employee Relations

London, England

View job