Front Reviews

4.5

90% would recommend to a friend

(251 total reviews)

Dan O Connell

96% approve of CEO

85% positive business outlook

Front has an employee rating of 4.5 out of 5 stars, based on 251 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Front employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

251 reviews
1.0
14 Jan 2019

bad work place

Recommend
CEO approval
Business outlook

Pros

nice people and there was alot of opportunities

Cons

management was very poor, sad

avatar
Front Response
7y
Thank you for your feedback. We're a bit puzzled because we've never employed a receptionist at Front, but regardless we always encourage input that can help us improve. If you have concrete examples of what we can do better, please share them with hr@frontapp.com.
3.0
26 Jun 2020

All the glitter is not gold

Recommend
CEO approval
Business outlook

Pros

- competitive solution. - interesting market. - some individual are great people to work with.

Cons

- never seen such a bad onboarding, knowledge is scattered everywhere and nowhere in the same. - "Everyone is awesome" but actually bad thing are hidden everywhere again: Management are always positive and optimistic until they need to get rid of someone. - I already forgot the claimed pillar of Front but this one "Transparency": it is true until there is something bad happening. New employee arrival is highlighted so much but on another side, employee leave are totally absent from any communication. - Everyone is happy to help each other but actually there are a lot of knowledge gap. It is nearly impossible to know the whole stack (where in other companies I worked for it was the motto). I think it is due to bad decision in picking the internal tool and bad processes. Example: almost no one from the Paris office has enough knowledge on the Tech Stack. Paris totally depends on their SF office. - this is the first company ever I saw where some people seemed "married" to their job while pretending to be "open" and offer some flexibility. My global picture of Front is: "All the glitter is not gold". In short a great company but now paying off some bad decision and bad "habit" coming from the early stage of the company.

3.0
25 Jan 2023

Waiting to see…

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My manager and team are amazing. Front has a talent for hiring people who are an amazing culture fit. I can move quickly and make decisions for my team and my manager has supported that.

Cons

Company is struggling financially in the current climate, and leadership’s response has been to cut some of the benefits that encouraged people to join in the first place. We used to have Flexible Fridays that were advertised as a day to do whatever you needed - heads-down time to work on a project, or even a mental health day off if you needed it. After a round of layoffs our CEO said Fridays should be just like any other work day, but with fewer meetings. Leadership is not great at communicating our position. Our CFO will give a presentation where she says our financials are in poor shape and then in the same breath say that any company would be glad to have our balance sheet?

Viewing 1 - 3 of 251 Reviews

Glassdoor has 273 Front reviews submitted anonymously by Front employees. Read employee reviews and ratings on Glassdoor to decide if Front is right for you.