Fuller's Reviews | Glassdoor.co.uk

Fuller's Reviews

Updated 15 January 2019
94 reviews

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3.5
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Fuller's Chief Executive Simon Emeny
Simon Emeny
34 Ratings

Employee Reviews

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Pros
  • "Friendly team like a second family to me" (in 3 reviews)

  • "Training and development is amazing, friendly and supportive teams, feel-good company" (in 3 reviews)

Cons
  • "Work/life balance difficult to maintain" (in 5 reviews)

  • "low pay and a lack of leadership" (in 4 reviews)

More Pros and Cons

  1. "Family Company and Great Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuller's full-time (More than a year)

    Pros

    Training and development is amazing, friendly and supportive teams, feel-good company

    Cons

    Decision making can be a little slow but nothing major

    Fuller's Response

    5 Dec 2018 – Recruitment

    Thank you for your positive review! It is encouraging to see that you are making the most of the training that Fuller's offers and enjoy your working environment. All the best- Ruth


  2. "Good experience, learnt lots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Bristol, England
    Former Employee - Server/Waitress in Bristol, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fuller's full-time (More than a year)

    Pros

    Fun, enjoyable work. Serving good quality food and beverages that I could stand for. Good management with good training. Fullers seemed to be fairly good at promoting people within the company and furthering peoples careers.

    Cons

    Could have been more wholesome training that continued throughout my career with fullers.

    Advice to Management

    It would be beneficial to give more longterm staff with more opportunities for learning more about the company.

  3. "Bar Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Staff in Oxford, England
    Former Employee - Bar Staff in Oxford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fuller's (More than a year)

    Pros

    Initial flexible hours.

    Friendly colleagues.

    Cons

    I got more hours than i wanted, this stated to become an issue while studying. took months to resolve the issue.

    Advice to Management

    More communication wouldn't go amiss


  4. "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in London, England
    Current Employee - Production in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fuller's full-time (More than a year)

    Pros

    There is a great family and community feel at Fuller's. People know your name, they will stop and talk to you and really try to get to know you. Although a business environment, Fuller's is a fun and lively place to work with great perks and a good life/work balance. People are very helpful and will not hesitate to assist you in anyway. The people and the culture truly make the company which makes it such a great place to work.

    Cons

    Like all companies it can be political and can be hard sometimes to push change. One of the great things about Fuller's is its integrity and values, but sometimes they can rest on them a bit too strongly which can be frustrating when trying to implement your ideas.

    Advice to Management

    Listen to your staff and take new ideas on board. Continue valuing your employees and treating them with respect.

    Fuller's Response

    5 Dec 2018 – Recruitment

    Good morning- it's great that you find Fuller's such a friendly and enjoyable place to work! You are right that it is the people and the culture of the company that make it. Your feedback has been... More


  5. "Bar Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Staff in London, England
    Former Employee - Bar Staff in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fuller's part-time (Less than a year)

    Pros

    Great team, good people and good fun

    Cons

    Tendency to penalise harder workers and let laziness go unpunished


  6. "Fullers are a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barman/Waiter in Ealing, England
    Former Employee - Barman/Waiter in Ealing, England
    Recommends

    I worked at Fuller's full-time (More than a year)

    Pros

    Fullers respect their staff and have a clear route for progression

    Cons

    Like most hospitality jobs, not extremely well paid

    Advice to Management

    Kepp up the good work


  7. "Bartender"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Treat their staff really well

    Cons

    Communication could be a little better

  8. "Great overall company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fuller's part-time

    Pros

    Thorough training before you begin your role

    Cons

    Heavy emphasis of working weekends with little rotation

    Fuller's Response

    30 Oct 2018 – Recruitment

    Thanks for the positive review. Its great to hear that you feel that our training is thorough and useful- it is something we are very proud of. Your comments on working weekends with little... More


  9. "Need to look after staff better !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fuller's full-time

    Pros

    Fuller provides quite an in depth training of beers

    Cons

    Fullers motto is “every customer leaves happy” ... even if it means the staff all go home upset. Even if a customer is in the wrong, being rude and/or aggressive, staff know that if they say anything other than yer sir, they will likely get a disaplinary. I believe that happiness of staff is if upmost importance which I feel Fullers over looks. Also if you work 6 hours or less you do not get a break (even though breaks are unpaid). 99% of my 6 hour shifts I have not been able to clock out on the dot so I often end up working over 6 hours without a break.

    Advice to Management

    Give every staff who works a shift a break. Try and make sure all your staff leave happy aswell as they are the ones who drive your business from the front !

    Fuller's Response

    19 Nov 2018 – Recruitment

    Good afternoon- Fuller's values every member of staff and their well being, so I am sorry to hear about your experience. Thank you for your honest feedback , this will be fed back to relevant parties... More


  10. Helpful (1)

    "Flexible hours, but very exploitative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FOH
    Former Employee - FOH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fuller's (More than a year)

    Pros

    - Flexible hours
    - half price discount on food when at work
    - almost all staff were really friendly

    Cons

    Not sure if this was just the pub that I was working at, but no work/ life balance, very low pay for the amount of work and hours, would go 12 hour shifts with one 20 minute break, would sometimes work 10 hours shifts with no break at all. Very unprofessional environment- there was a lot of sexual harassment which on a sometimes would even border on abuse, but was just written off as 'pub culture'. Felt very uncomfortable a lot of the time and ended up leaving after it just got too much. Really, really would not recommend working for Fullers.

    Fuller's Response

    30 Oct 2018 – Recruitment

    Good afternoon- thank you for your honest response, it is sad to hear about your experience. We take work/life balance seriously and it is alarming to hear about your feedback on the working... More