GSM Systems Reviews | Glassdoor.co.uk

GSM Systems Reviews

Updated 16 April 2018
25 reviews

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3.5
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GSM Systems Managing Director/Board Member Dan Knox
Dan Knox
11 Ratings

25 Employee Reviews

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  1. "So far the best place to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nairobi (Kenya)
    Current Employee - Anonymous Employee in Nairobi (Kenya)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GSM Systems full-time (Less than a year)

    Pros

    Amazing and dedicated team to work with

    Cons

    Not so good pay

    Advice to Management

    Kindly look into the high employee turnover,there is something to be done we are loosing key personnel to other employers.Generally,you are doing a good job!


  2. Helpful (1)

    "GSM is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GSM Systems full-time

    Pros

    friendly employees, active working atmosphere, and happy to be here

    Cons

    internal procedure is somewhat less simple, so sometimes it will take a lot of time

    Advice to Management

    keep up the good atmosphere in the office, triumph for GSM

  3. Helpful (1)

    "Overall Review of GSM Systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Accountant in Nairobi (Kenya)
    Current Employee - Senior Financial Accountant in Nairobi (Kenya)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GSM Systems full-time (Less than a year)

    Pros

    Employee satisfaction and documented policies are followed to the latter/proffessionalism

    Cons

    Limited time to complete work

    Advice to Management

    Effective communication up to the low level employee


  4. "Good company in the field telecomunication."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Ops in Jakarta (Indonesia)
    Former Employee - Sales Ops in Jakarta (Indonesia)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GSM Systems full-time (Less than a year)

    Pros

    1. ISO registered
    2. Good working environment
    3. Clear career path

    Cons

    Seems there is no outbound or family gathering activity

    Advice to Management

    Outbound and family gathering activity need to conduct periodically


  5. "Lively, fast paced, and productive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Jakarta (Indonesia)
    Current Employee - Human Resources Manager in Jakarta (Indonesia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GSM Systems full-time (More than 3 years)

    Pros

    Great people at all levels of the company - joining make positive is like joining a second family and everyone is supportive of each other and has a good time together. The culture is what makes this company and is enjoyable.
    The management is doing a fine job of keeping a company both focused and flexible. The flexibility can also make work a bit difficult, in that other groups can change personnel and teams without that knowledge propagating easily. In addition to an open and fun work environment.
    Management takes a very dedicated - yet weighted and scientific - approach to employee feedback and really listens to everyone at every level. There's an open culture that strongly discourages immature, ignorant, intolerant, hateful, or negative attitudes.
    The most enjoyable part of my job is working with people who are universally interested in learning and applying knowledge to an overall task that's pretty hard to argue with - getting people good jobs. Busy work schedule on a daily basis.
    Overall, the culture is great a lot of people at the company want to make sure their employees are happy. Anyone looking for a fun, fast paced environment should consider Indeed.

    Cons

    Sometimes people work weird hours so you never know if someone's around.
    Growing fast with some growing pains.The challenge of that, is that growth means lots of people are new, and lots of things don't have a clear process yet, and we're being a bit multitasking and scrambling. But that's part of the fun, if you look at it the right way.

    Advice to Management

    Keep doing what you are doing, it will get harder as the company grows but it is what makes it so nice to work here


  6. "No vision, no fiture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GSM Systems full-time

    Pros

    - Experience
    - Exposure to different cultures

    Cons

    - Top management indifference
    - No vision for the future


  7. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GSM Systems full-time (More than a year)

    Pros

    - Opportunity to reach out to different clients around the world

    Cons

    - Challenge working hour, poor life/work balance

    Advice to Management

    - need to create more sustainable business mode and sales team

    GSM Systems Response

    8 May 2017 – Managing Director

    We' re sorry to hear you did not have a good experience with us, but the International sales model as it existed 2 years ago was a challenging role and certainly not a fit for everyone. This sales... More

  8. Helpful (1)

    "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at GSM Systems (Less than a year)

    Pros

    Relaxed office environment
    Good location within New York City
    Management will be helpful if you go to them with issues

    Cons

    Hours were tough 6 am to 4 pm
    If you are not bilingual - limits the amount of work you are capable of

    Advice to Management

    Hand out work on a reward basis, tough for employees to put in the ground work for someone else to close their deals.


  9. Helpful (4)

    "If management doesn't destroy it, GSM has the potential to soar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive
    Former Employee - Sales Executive
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GSM Systems full-time (More than a year)

    Pros

    International exposure to a cross section of business leaders, global travel and opportunity to engage different cultures, individual growth through results based account management, great team to work with as far as employees are concerned

    Cons

    Inconsistency: Company values say one thing and directors preach that gospel but the reality is different because actions differ from the script- feels like an old boys club arrangement
    Poor communication: decisions are arrived at from a textbook perspective- from reading what other people did or are doing. Their is no regard for the input from the staff on the ground who are best placed to tell you what the situation is and how to manage trends
    Work approach is arcane: you are required to give your all for the company which is okay if you want to grow professionally and as a company. What is not feasible is how they demand it be done- you are basically to harass clients into buying from you. The powers that be have refused to evolve with sales as a service- it is no longer a heavyweight bout involving the number of calls and emails to get results but an intricate dance balancing relationships and solutions
    The focus for a part of management is cost reduction: all profit is channeled back to HQ with no care for or trickle down to the teams that broke their backs to achieve it
    Untrustworthy: as far as money is concerned GSM has a very poor reputation. They look for ways of getting out of paying commission and if one insists on dues they find a way of paying less

    Advice to Management

    Every market is challenging and any sector you turn to will be filled with competition and the only way to counter that is to invest in your employees. You can make all the business decisions you want and give strategic objectives every quarter but if your client facing staff do not feel like part of the "family" then you only get people who work for a paycheck and not for your growth. You can do what you always do and fire people but that takes you even further back because now you have a new team coming in to start afresh while the old one take the talent and network built with you to your competition.


  10. Helpful (3)

    "Plenty of experience for those out of college."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in New York, NY (US)
    Former Employee - Senior Sales Executive in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GSM Systems full-time (More than 3 years)

    Pros

    -GOOD people/colleagues, open door environment
    -Free Breakfast
    -Great Location
    -International Travel for Sales and often for Sales ops
    -Good Base Pay (even though many compain in here, in reality you will not find a lot of places with base salary like GSM's)

    Cons

    - 6 am start time(due to company working only in international markets), so not a Con, more like a "must"
    - NOT Reasonable Commission Plan( GET RID OF IT, BEFORE you all of the talent that is left will leave)
    - Once hired as Sales Assosicate, no matter what you do and how much you sell, you will always remain as a "shadow" of some other higher Senior Executive , who has been with company for many years.

    Advice to Management

    CEO MUST give more power and flexibility to management, and company will "revive"again.


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