GetYourGuide Reviews

3.1

55% would recommend to a friend

(380 total reviews)
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Johannes Reck

69% approve of CEO

65% positive business outlook

GetYourGuide has an employee rating of 3.1 out of 5 stars, based on 380 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetYourGuide employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

380 reviews
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

GYG offers a highly international work environment with diverse colleagues and strong office benefits, including food and other workplace perks.

Cons

Leadership structure could be improved, as there appear to be issues around unclear management practices, favoritism, and passive-aggressive communication. Compensation also seems less competitive compared with the current market.

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was clear and felt personalized to me and it felt like the people I spoke to truly cared about me and making sure I was the right fit for the company. As I started at the company, I realized how important it was for them to hire the right employees that fit together.

Cons

The only con would be the concept of moving to Berlin. There is nothing that I don't like about Berlin, it is simply a big change from where I lived before in America. I am happy with my move and have no regrets at all, it was simply the most jarring aspect of starting this position.

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GetYourGuide Response
3w
It’s great to hear that your hiring process felt clear, personal, and genuinely supportive. We put a lot of care into helping both candidates and teams understand whether there’s a strong mutual fit, so this is lovely feedback to receive. Relocating to Berlin, especially from another country, is a big life change, and we’re glad to hear you’re happy with the move overall. We’re happy to have you with us and hope Berlin feels more like home over time.
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good office location and product. Few good colleagues ( but they all were victims to office politics and favoritism)

Cons

I wish I had not accepted there offer at the first place. They literally spoil your career, uplift bootlickers and they throw you under the bus, as if you never existed or to hide there flaws. TA Team ( especially Tech TA) is a sham. There is a gang of recruiters ( awarded recently at the summit lol) for doing what? Closing open roles in 6 months is an achievement and the leadership is so blind that metrics aren't checked, but the tenure of a recruiter does. Cynical recruiters are made Leads and if you don't hang/ booze or take frequent smoke breaks with them, you are outcasted. Such leads ( N, SC + DH) they don't help or potentiate careers growth. There is noticeable favoritism, different bars depending on the team or department, frictions if you are not "happy" with their decisions or approach. Total inflexibility or support if you don't fit into their way of working (FRUSTRATING!). D& I, can I laugh about it? To survive you ought to say "Yes Mam" or next month, there colors come out. Fresh ideas are not taken in consideration and hiring is still happening like 1950's and the old recruiters think they are the God of TA. If you are so good, why don't you move from what you are doing and take additional responsibilities? Never in my whole career I've ever had such a bad experience with a company, where people don't uplift you, they hit you where it hurts the most, performance takes a back seat, but how well you integrate with these 2-3 bunch of people matter and these people undermine their reports, or show no interest in employee development, often prioritizing their own job security and career advancement over their team's growth

Viewing 1 - 3 of 380 Reviews

Glassdoor has 493 GetYourGuide reviews submitted anonymously by GetYourGuide employees. Read employee reviews and ratings on Glassdoor to decide if GetYourGuide is right for you.