Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has been stable over the past 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Flexible and work from home" ((in 16 reviews)); "Nice people and good hours." ((in 13 reviews)); "Benefits are good" ((in 11 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "Flexible hours and quarterly activities." ((in 7 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 21 reviews)); "Low Pay that's pretty much it" ((in 19 reviews)); "Absolutely abysmal training to new hires, or no training to speak of." ((in 7 reviews)); "Not organized and no communication" ((in 5 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response Reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (263 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

263 reviews

3.0

28 May 2026

Lack of communication before merger.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

1.0

7 Jan 2026

Glad they went out of business.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Different accounts available to work

Cons

They all paid peanut money

5.0

6 Jan 2026

Excellent Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

Viewing 1 - 3 of 263 Reviews

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