Does HSL pay their employees well?

According to anonymously submitted Glassdoor reviews, HSL employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at HSL. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at HSL?

60% of HSL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HSL 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HSL?

Comfort Specialist (57) , Team Leader (19) , Sales Assistant (5) , Comfort Expert (3) , Area Manager (2) , Comfort Specialist (Sales Assistant) (2) , HR Administrator (2) , Home Comfort Specialist - Sales (2) , MLA (2) , Manager (2) , Upholsterer (2)

What are the pros of working at HSL according to real employee reviews?

"Training is good and ongoing." ((in 10 reviews)); "Great team" ((in 10 reviews)); "great staff friendly busy good management clean" ((in 8 reviews)); "Managers are fair and understanding" ((in 4 reviews)); "• Work life balance acceptable" ((in 4 reviews))

What are the cons of working at HSL according to real employee reviews?

"Poor management" ((in 8 reviews)); "The pay is far below a company of this standing." ((in 6 reviews)); "Longer lunch breaks Better salary Parking Phone Technology" ((in 5 reviews)); "Atrocious internal communication" ((in 5 reviews)); "Forced to meet target, yet never appreciated or given a bonus for surpassing it." ((in 4 reviews))

What are employees saying about HSL redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HSL redundancy and their outlook for job security at HSL in 2026.

What are the top reviewed HSL locations?

Batley , London , Birmingham , Leeds , Peterborough , Taunton , Dewsbury , Romford , Henley , Bath , Orpington , Liverpool , Oxford , Warrington , King's Lynn , Norwich , Maidstone , Kingston upon Hull , Plymouth , Stockport , Wolverhampton , York , Glasgow , Cardiff , Belfast , Bathgate , Dundee , Swansea , Bournemouth , Chester

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HSL

HSL Reviews

3.7

60% would recommend to a friend

(177 total reviews)

William Burrows

80% approve of CEO

53% positive business outlook

Ratings by demographic groups

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HSL has an employee rating of 3.7 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSL employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

177 reviews

1.0

18 May 2026

Bad

Comfort specialist

Recommend

CEO approval

Business outlook

Pros

Nothing at all, very boring.

Cons

So much! Only cared about me and my role when I was leaving

3.0

14 May 2026

Supportive colleagues but limited growth and low pay

Upholsterer

Recommend

CEO approval

Business outlook

Pros

Good people and collegues plus work shop

Cons

Bad money, dead job no place to grow u can only do same thing over and over

3.0

2 Mar 2026

Mixed bag

Comfort specialist (sales assistant)

Recommend

CEO approval

Business outlook

Pros

Some very good people. Enjoyable work at times.

Cons

Often dont get a break on busy days. Low pay for the work you do.

Viewing 1 - 3 of 177 Reviews

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Jobs at HSL

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Logistics Bookings Coordinator

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Supportive colleagues but limited growth and low pay

Mixed bag

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