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Halfords Reviews

Updated 12 December 2017
262 reviews

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3.1
StarStarStarStarStar
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Jonny Mason
3 Ratings

262 Employee Reviews

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Pros
  • The staff discount is pretty nice to have, and there are lots of other benefits available to you as an employee of Halfords (in 25 reviews)

  • Good part time job while studying (in 16 reviews)

Cons
  • Cannot be promoted if part-time (in 16 reviews)

  • Working conditions, extremely low pay, high expectations, lack of rewards, constant lack of staff (in 14 reviews)

More Pros and Cons

  1. "Flexible Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solicitor in Redditch, England
    Current Employee - Solicitor in Redditch, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Halfords part-time (More than a year)

    Pros

    I had a great experience when I applied for the role at Halfords. From my first contact with the Halfords recruitment team, to the job offer stage, everyone I spoke to was supportive, friendly, and importantly they supported my desire to have a career whilst having young children. I was able to choose hours which suited my childcare requirements, and 18 months on I have been able to maintain a good work life balance.

    Halfords takes its values very seriously, and works hard to keep its colleagues engaged which makes it a fun place to work.

    Cons

    The pay and benefits are not competitive.


  2. "Great Place to Work with Many Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Redditch, England
    Current Employee - Data Analyst in Redditch, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Halfords full-time (More than 3 years)

    Pros

    An enjoyable and fun place to work where hard work is rewarded and no 2 days are ever the same. Company culture of all one team and there is never a shortage of colleagues offering to help you when needed. Training and development in an abundance with caring management where you can really progress your career.

    Cons

    Some days require longer working hours but this is not frequent and is for legitimate business reasons


  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in London, England
    Current Employee - Store Manager in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Halfords full-time (More than 8 years)

    Pros

    friendly people, nice atmosphere and lots of perks. opportunity for progression if you work hard. very varied job role

    Cons

    current colleague cuts make it very tight to run the business. Pay is very varied even in similar sized shops (unto £6k swing on different managers). current senior management team very new as they keep getting replaced, this leads to instability and often lots of changes to the job role

    Advice to Management

    cut hours in moderation, seek stability


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  5. "Halfords Support Centre / Head Office Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Halfords full-time

    Pros

    Personal Development Courses are brilliant and regular, able to use initiative within role

    Cons

    Micro Management, treat Team as in-subordinates

    Advice to Management

    Offer incentives to Staff / Support Team as promised, award recognition where deserved


  6. "Great company especially aspire program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Kidderminster, England
    Current Employee - Assistant Manager in Kidderminster, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Halfords full-time (More than 10 years)

    Pros

    Great to progress skills, currently on the store manager aspire program, a great way to process through the company and learn new management skills

    Cons

    To many external colleagues joining the company, a shame when there are so many good internal colleagues within the company that would like to progress


  7. "I've worked for the company for 15 years and their expectations are now completely unachievable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Halfords full-time (More than 10 years)

    Pros

    Decent training, colleagues are well paid, good benefits, generally supportive culture, new style stores look good and offer a present working environment.

    Cons

    Complete lack of payroll, I need to plan to build 60 bikes a day over Christmas, according to the company it takes 25 minutes per bike so I need 25 hours per day just building bikes without customer facing. I have 33 to 37 hours per day to run the floor, face the customers and do all the daily duties expected like off sale counts and maintain a safe working environment. This is about 20 hours less than i need. This is not due to mismanagement by the store manager because the auto team are just scraping by with the hours they have. For the first time I am looking at the challenge ahead and don't see a way through it. The expectation is that the management team will work all the hours god sends to pick up the slack or that the colleagues will work for free just to get through it with the promise of getting their time back, which is simply not going to happen because we can't afford to have a colleagues off without cover most weeks.

    Advice to Management

    I understand most of the challenges in store are due to Brexit and we as a business need to work smart and cut to maintain profitability, but something has got to give soon


  8. "fitter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Halfords part-time

    Pros

    good set of skills to learn

    Cons

    the location of the store


  9. Helpful (1)

    "Sad Decline in IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redditch, England
    Former Employee - Anonymous Employee in Redditch, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Halfords full-time

    Pros

    There is a great element of fun right from the top
    Senior management are very much at the heart of the business
    Huge opportunity to grow your career

    Cons

    The IT department is in crisis through poor management, badly thought out decisions and an utter lack of forward planning
    Morale within IT at all time low
    People with key knowledge just vanish from the business

    Advice to Management

    Replace the CIO with someone who can lead, inspire and empower their team. Someone who has a clear vision for the future, who doesn't flip flop through constant restructures that result in a top heavy management structure and a disenfranchised department
    Someone who doesn't turn IT into a laughing stock within the wider business


  10. "Would definitely recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Leeds, England
    Current Employee - Assistant Manager in Leeds, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Halfords full-time (More than a year)

    Pros

    Great atmosphere, lovely people, higher management act like real people. Job is quite simple, not too much nonsense. You practically get stalked to move up and go on training programs. I love working at Halfords.

    Cons

    hard to get a pay rise. Working till 8 some nights isn’t the best. not keen on working Easter Sunday and New Year’s Day. Most retailers at least give you that. My manager isn’t great at minimumising bank holiday working and just tends to have everyone in. Part timers are on fixed days so when there on holiday they don’t get covered. Can make for some rough weeks!

    Advice to Management

    Really lovely working for Halfords. Considerably better than other retailers. Don’t change


  11. "halfords pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Wood Green, England
    Former Employee - Sales Assistant in Wood Green, England
    Positive Outlook
    Approves of CEO

    I worked at Halfords part-time (More than 3 years)

    Pros

    energetic environment, good products to sell, trying to improve

    Cons

    lack of staff, bad ,management

    Advice to Management

    improve efficency


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