Halfords Reviews | Glassdoor.co.uk

Halfords Reviews

Updated 19 June 2018
293 reviews

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3.0
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Halfords Chief Executive Officer Graham Stapleton
Graham Stapleton
9 Ratings

293 Employee Reviews

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Pros
  • "Good team spirit within branch; good staff discount; good number of hours available; opportunities to learn on the job" (in 25 reviews)

  • "get good discount on them at trade price" (in 14 reviews)

Cons
  • "Cannot be promoted if part-time" (in 16 reviews)

  • "Working conditions, extremely low pay, high expectations, lack of rewards, constant lack of staff" (in 14 reviews)

More Pros and Cons

  1. "Great company especially aspire program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Kidderminster, England
    Current Employee - Assistant Manager in Kidderminster, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Halfords full-time (More than 10 years)

    Pros

    Great to progress skills, currently on the store manager aspire program, a great way to process through the company and learn new management skills

    Cons

    To many external colleagues joining the company, a shame when there are so many good internal colleagues within the company that would like to progress


  2. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Adviser in Redditch, England
    Former Employee - Customer Service Adviser in Redditch, England
    Recommends
    No opinion of CEO

    I worked at Halfords part-time (Less than a year)

    Pros

    based at the head office in Redditch you work and interact with hundreds of people. there is a great atmosphere, everyone is clearly happy to work there. Management are friendly and approachable
    . I only left to go to uni but I'll be looking for grad roles now that I've finished.

    - Good Pay
    -Lots of parking
    -Great culture
    -Costa at a reduced price
    -Good discount

    Cons

    I wish they were based in Birmingham but I am definitely nitpicking as it is an easy commute

  3. "Customer advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Halfords part-time

    Pros

    Great rewarding schemes, lots of discount on products.

    Cons

    There isn’t much I could say about this part but you get what you put in.

    Advice to Management

    Keep all the employees happy and to make sure we are all humans end of the day!


  4. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Halfords part-time

    Pros

    discounts were great lovely people to work with

    Cons

    i didnt coem across any

    Advice to Management

    increase worker salary


  5. "Fun.... for a very short time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor
    Former Employee - Customer Service Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Halfords part-time (More than a year)

    Pros

    Multiskill job, never doing the same thing for too long, in company education scheme, small pay bumps if you complete training

    Cons

    You are constantly expected to work overtime and are mad to feel bad if you aren't able to work, as a female you constantly get condescending remarks from male customers who think you cant possibly know more than them or be able to help due to your gender, long days, don't always get your full break, ALL stores chronically understaffed


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redditch, England
    Former Employee - Anonymous Employee in Redditch, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Halfords full-time (More than a year)

    Pros

    Great place to work.
    Great opportunities and benefits.

    Cons

    Overall a positive experience to work for Halfords


  7. "Good starter place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Halfords part-time

    Pros

    Great people, fast paced, good career prospects for some

    Cons

    Misogynistic managers, horrible staff facilities

    Advice to Management

    Value your female staff as much as your male staff!

  8. "Work harder to keep staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Halfords full-time

    Pros

    Base pay was good for the industry, good breaks, very informal working environment

    Cons

    No high level management care if you stay or leave, very boring environment unless it's the weekend, when it's too busy for the amount of staff

    Advice to Management

    Give staff a reason to stay!


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate
    Former Employee - Part Time Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Halfords part-time (More than 3 years)

    Pros

    Depending on fellow staff it can be fun.

    Cons

    The company try their hardest to spend very little on staff hours, so depending on individual store management skills you may feel understaffed and not cared for.

    Many customers expect cheap work to be performed on high value cars and bicycles, by staff members who have limited training, quite often they are angry.

    Limited progression.

    Advice to Management

    Ensure enough staff are present at all times, as this leads to tasks that are half-attempted, employee stress and upset customers. Almost all of the staff I have worked with have given up at some point because they are expected to perform tasks that they are not trained to perform or have insufficient time to complete, dealing with unhappy customers and told by management they they are 'replaceable'.

    Employees who may not have the option to leave the company or have little opportunities else-wear find this very distressing and often loose the motivation to help colleagues and the company, working less efficiently.


  10. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Halfords part-time

    Pros

    It is a really good first job as it allows you to gain a lot of experience in customer service. Each experience with a customer is different and it’s a really good learning curve.

    Cons

    Very sexist based. I found that as it was mainly males who were into the products we sell, I get looked down a lot by customers. This got better as I become more experienced


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