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Thank you for taking the time to provide this feedback. We%E2%80%99re sorry to hear your experience with our team was not positive. We know we have opportunities for improvement, which is why we're constantly seeking to obtain feedback from our team as our company grows. For example, we agree that open communication is critical to our success, so we have recently implemented monthly all-hands meetings and have become more intentional about sharing regular, team-wide communication. We also agree that flexibility is important in making our team feel supported, and because we%E2%80%99re a distributed team, work hours vary across our organization. For example, in our New York office, there are seldom days when anyone is in the office past 7pm (with most people leaving around 6:30pm). Additionally, we%E2%80%99ve recently formalized our need for a People Ops team to support the company%E2%80%99s growth, which includes opportunities for development of our people. Thank you again for sharing about your experience. We're excited about the future of our company, and we invite current and prospective team members to have an open dialogue about what it's like to be a part of our team.