HealthMarkets Reviews

4.3

78% would recommend to a friend

(408 total reviews)
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Dan Garrison

89% approve of CEO

84% positive business outlook

HealthMarkets has an employee rating of 4.3 out of 5 stars, based on 408 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HealthMarkets employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

408 reviews
1.0
1 May 2018
Recommend
CEO approval
Business outlook

Pros

This company is very good at showing an employee everything they never want to encounter while working for a company.

Cons

1) They misrepresent the compensation plan prior to hiring. Then, nearly 17 months after you have been receiving bank deposits they email an employee contract you never signed. This contract tells you that while you are earning commissions on your sales, they roll it into a revolving line of credit with interest. Moreover, because you have been receiving deposits, supposedly you are beholden to your contract. 2) After telling you how great a company this is to work for, how great the benefits package is and they are 'one big family', once you are actually 'a member of the team' they then say you are a 10-99 employee and provide zero of the promised training. There is no benefits package either. Instead, you can purchase your own insurance coverage for any policies you have interest in and the company pays nothing towards your 'benefits package'. 3) Even though you are a 10-99 employee, they say you are required to come to weekly sales meetings or you are off the team. This is actually unlawful according to the state of Florida’s definition of a contract employee. 4) They are constantly hiring 'new agents' because of their high turnover. 5) New hires are expected to pay $300 for a 'full background check'. What they are really doing is a credit check to see if the person is a good candidate for their revolving loan. 6) The company initially encourages their agents to sell all lines of insurance – health, life, Medicare, and supplemental insurance or to primarily focus on one of these – ostensibly so the agent can maximize their earnings. But, what they really want you to sell is their parent company’s (Surebridge) supplements, whether the client needs the coverage or not. Any licensed insurance agent in the state of Florida is aware that selling insurance policies that aren’t either necessary or wanted by the insured is unlawful. And if they feel that you aren’t selling enough of their own supplemental insurance policies, they expect the agents to buy policies for themselves whether they need it or not. And if you don’t sell enough of their own products they will dismiss you. 7) Upon closer examination, the company mirrors pyramid-scheme companies. The existing Sales Leaders appoint Junior Sales Leaders to also hire agents. And, as you would expect, each level gets a piece of the pie. 8) Independent agents who wish to leave the company and work for a different insurance agency are told that if they pay off their revolving loan balance can do so. However, when the agent does quit they are informed that their license has been suspended with the state of Florida. They are also informed that most of the insurance carriers have signed an agreement with HealthMarkets to not grant carrier assignments to agents that were previously employed with them. However, the company did not take the 40- hour 2-15 course, nor did they take and pass the state exam to become a licensed agent.

1.0
10 Nov 2017

Company steals from their AGENTS!

Recommend
CEO approval
Business outlook

Pros

When your new clueless and have never done insurance before they do give you a base of tools to help get you off the ground floor as long as you are willing to put in the work. If you get the right manager they will care and really help you in first 6 months.

Cons

COmmission. Commisison is a joke. I was there for 7 years. I have been independent for 3 years. I don't even like to think about how much money I gave up in that time. The stock program is a joke too. If you took the money you put in it and I would have put it on the market for those 7 years I would have done 10 times better than what the stock did. Fools gold just to justify them stealing from your commissions. At Healthmarkets they take about 50% of first year commissions from you of what you would get if you went to a smaller more independent agency or independent. Second year and beyond is where they really steal from you. They take over 75% of your 2nd year and beyond. That is a joke!!!! Anyone there as an agent who thinks that they make up for it is out of mind crazy dillusional!!!! Lead forward is a joke as well. Great you get lead forward money. Ok your still paying for the leads and most of time lead forward price is more than what you would pay if you just negotiated with one of those vendors yourself. Even if they do contribute some it does not even close to make up how much comp they steal from you. It is honnestly laughable. WHen I go to insurance events and see these clown agents still thinking they are at the best place I just feel bad for them. They are in denial and they don't realize it takes them to write 3 policies to make what I made on 1.

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HealthMarkets Response
8y
Thank you for your review. We're sorry to hear about your experience and we will take it into consideration as we continue to improve. We offer agents an extensive portfolio of products from multiple carriers which help agents diversify their commissions and the opportunity to earn above-market compensation for high performance. We are also proud to provide a full range of capabilities to our agents that independent brokers don’t have access to. We support agents by providing online and classroom training opportunities and mentoring, mobile-friendly technology, a lead matching program, as well as national marketing campaigns and local marketing support. In addition, agents have access to bonuses and incentives, trips and recognition and an equity opportunity.
5.0
23 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Through all of the twists and turns of the Affordable Care Act and the changing rules of the game... HealthMarkets continues to know that the key to their success is the agent on the street! We are stock holders and corporate continues to bend over backward to put the tools and opportunities in your hands to help the agent succeed. I have heard horror stories about other insurance agencies and have been impressed by the incredible culture at HealthMarkets. How can you not succeed when the mission is to help your client obtain the best & most cost effective insurance to protect their families and businesses. As independent brokers, we are appointed to sell nearly every product available in the market place.

Cons

It can be a little overwhelming to take on the appointment with so many carriers and products. I would recommend focusing on one part of the business the first year and then add other products to your tool belt as you become more confident. Ex: Focus on the under 65 health insurance the first year and then add Medicare the 2nd year. The national marketing efforts are very effective and the number of leads that come your way can be almost overwhelming. You need to take on what you can handle and follow through on those.

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HealthMarkets Response
10y
This is great feedback for future agents. Thank you for posting this.
Viewing 1 - 3 of 408 Reviews

Glassdoor has 541 HealthMarkets reviews submitted anonymously by HealthMarkets employees. Read employee reviews and ratings on Glassdoor to decide if HealthMarkets is right for you.