Hello Alfred Reviews

At Alfred, I worked as a direct report to the CEO. I witnessed the CEO poorly treat dozens of employees. Often screaming or questioning their intelligence. The CEO would disappear for weeks and then come into the office on a tirade. She more often than not would miss meetings due to her inability to put herself together and lead or because she didn’t find it to be worth her time. I often see interviews where she talks about supporting women in the workplace and the rights of workers and i find it to be a mockery of either cause. I fell that the culture they have created at Alfred is extremely toxic. Current employees live in fear that they are going to be fired at any moment and former employees note working there as the worst experience of their life. I have experienced extremely qualified people burn out and become insecure and paranoid employees. If you challenge either the CEO or COO’s views you will find yourself on the outside, and there is no coming back. There is little room to better yourself or Alfred.

There really is so much to say about how unexpectedly awful and exhausting my experience with Hello Alfred was. From the mortifying experience of sexual harassment I had brought onto me by the former city manager that was totally unfit for the position, to the 8 straight months of leaderless, directionless chaos that was working in the Hello Alfred SF market. The job itself, lunch-less days of tedious, manual labor guised as a "trusty home management service", is a mess of being a cross between an over-glorified house keeper and a personal shopper. Your days are riddled with a handful of absurd requests: from entitled, knit-picky customers who will complain anyway, anyhow. Sometimes those complaints are valid, most of the time they are not- either way, you as an ACM will always be on the receiving end. Management has no clue what they're doing in any market, it seems. They ignore ACM cries for proper and effective leadership in exchange for the monetary pursuit of market expansion and momentary satisfaction of client approval. They love blaming all problems and concerns on previous employees/management with no real intent on spending the time and energy on reflecting and finding resolution to those said issues. The company heralds themselves as one rooted in integrity, empathy, and most importantly, honesty- but I've never had such a traumatizing experience that goes against all mentioned core values at any employer the way I have with Hello Alfred. I spent almost an entire year straight enduring the most uncomfortable, backwards, directionless, shady lack of leadership with this company. It's difficult not to feel jaded or a little cynical, so I try to focus on at least understanding that this awful experience has taught me about my worth and what I *don't* ever want in an employer. A previous review mentioned working for Hello Alfred as employee purgatory - nothing ever happens. You just endure the tumultuous, two-faced nature of this company for what it is until you've vocalized your concerns- then you're either bullied out or fired at first chance. TL;DR - sexual harassment, over-exhaustive labor with no lunches, unbelievably poor leadership from city markets to HQ, awful customer/employee support services, no real HR, and slimy, spineless "leaders" and "managers." Just take a look at how vague and forced almost every positive review is compared to the negative ones, which clearly come from real people with real experiences.