HelpAge International Reviews

Updated 31 May 2020

To filter reviews, or .
2.9
34%
Recommend to a Friend
28%
Approve of CEO
HelpAge International CEO Toby Porter (no image)
Toby Porter
8 Ratings
  1. "Contract Management"

    5.0
    Management Assistant in London, England

    I worked at HelpAge International for less than a year

    Pros

    great work atmosphere, great location, interesting projects

    Cons

    there was a lack of career progression opportunities

  2. Helpful (1)

    "Mostly inept senior management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HelpAge International full-time

    Pros

    People you work with are generally good people

    Cons

    Exception to the 'Pro' above are the members of the senior management team. Not all of them, of course, but most of them have horrible attitudes or just do not know what they are doing, or worse, they are both.

    Continue reading

  3. "Great people, strong policy work and a clear mandate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in London, England
    Recommends

    I worked at HelpAge International

    Pros

    I was impressed by HAI in the time I was there. Staff are clearly very dedicated, and although the organisation is relatively small in size it punches above its weight in its policy work due to its clear mandate in working with older people, a cause that is under supported by other INGOs.

    Cons

    Internal systems could be stronger however in a way it means that HAI is not overly bureaucratic. A lot of recent change processes but things seem to have settled now and there is a new CEO on board. Wishing them all the best in their important work.

    Continue reading
  4. "Communication & Marketing Intern"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in London, England

    I worked at HelpAge International for less than a year

    Pros

    - Good location (easy to reach) - Good cause

    Cons

    - Lot of cold calling in order to raise funds

  5. "Funding problems"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Officer in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HelpAge International full-time for more than 5 years

    Pros

    Great central London location. Opportunities to travel.

    Cons

    Organisation going through very difficult finances since new senior management has come in.

    Continue reading
  6. "Loved my 3 years there"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at HelpAge International full-time for more than 3 years

    Pros

    Very clear mission focus, genuine expertise in organisation. Accessible leadership, reasonably transparent. New CEO built greatly improved Directors team. Small charity can do culture, means we get opportunities with real responsibility early

    Cons

    salaries are low. Organisational culture at times seems very fixed, despite efforts of new CEO and DIrectors team.

  7. Helpful (1)

    "Best to avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programmer Funding Officer in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HelpAge International full-time for more than 3 years

    Pros

    Opportunity to travel Small organisation with ability to provide range of experience

    Cons

    Clueless senior management and CEO that has no direction. Very fast turnover of staff with an exodus of knowledgeable staff after new CEO started. Financial situation of the organisation becoming very unstable and likely to result in redundancies soon.

    Continue reading
  8. Helpful (2)

    "Sinking ship"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HelpAge International

    Pros

    Fighting for a worthwhile cause. Great frontline staff. Great office location.

    Cons

    CEO with poor management style. Too much infighting among directors. Staff get caught in the crossfire.

    Continue reading
  9. Helpful (3)

    "Look elsewhere"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HelpAge International full-time

    Pros

    Some good people. Good central location in London. Benefits non existent - or only for some with conflicting rules on working at home for example.

    Cons

    Low pay. No opportunities for development. Excellent staff allowed to leave with no attempt made to keep them. An HR department that works for the Directors not for the staff. An unmanageable network making demands on the London HQ rather than supporting themselves. Trying to be too clever with their interpretation of Ethics rather than just having some and actually showing some vision. Unclear decision making processes and obtuse and conflicting statements on strategy and developments.

    Continue reading
  10. Helpful (3)

    "A sinking ship"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HelpAge International full-time for more than 3 years

    Pros

    People in HelpAge are all very committed and passionate. A medium sized org enables employees to get wide range of experience

    Cons

    A new CEO with no clear vision and poor management style means this organisation formerly on the up is now a sinking ship. There is a lot of discord among the directors resulting in quite poisonous internal office politics. Income for the organisation is declining and staff are less empowered to make decisions now as compared to when the last CEO was in place.

    Continue reading
Found 17 reviews