Does HelpCloud pay their employees well?

According to anonymously submitted Glassdoor reviews, HelpCloud employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at HelpCloud. This rating has been stable over the past 12 months.

How satisfied are employees working at HelpCloud?

76% of HelpCloud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelpCloud 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HelpCloud?

Customer Service Representative (4) , Sales (4) , Sales Representative (4) , Technician (3) , Computer Technician (2) , Inside Sales Representative (2) , Retention Specialist (2)

What are the pros of working at HelpCloud according to real employee reviews?

"HelpCloud has a great company culture." ((in 5 reviews)); "Good pay" ((in 3 reviews)); "The CEO is heavily involved in the day to day and he even conducts a weekly meeting in which he shares ideas that foster self" ((in 3 reviews)); "Very good sales managers caring and loving very fun to be around it would not be the same without the managers they are awesome." ((in 2 reviews))

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HelpCloud

HelpCloud Reviews

Compare reviews

3.8

76% would recommend to a friend

(38 total reviews)

Ryan Grover

66% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.1

Work/Life balance

3.9

Culture and values

3.8

Senior management

3.6

Compensation and benefits

3.2

Career opportunities

HelpCloud has an employee rating of 3.8 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelpCloud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

38 reviews

2.0

27 Oct 2020

Meh

Technical support

Recommend

CEO approval

Business outlook

Pros

Free lunch every Friday during meetings

Cons

The management wasn't very good

5.0

13 Oct 2020

Helpcloud cares about their costumers

Sales associate

Recommend

CEO approval

Business outlook

Pros

We care about our customers, very friendly and helpful

Cons

There is no cons none

HelpCloud Response

Thanks for the review! We do very much care for our customers. Especially during these times.

5.0

23 May 2020

Love it here!

Technician

Recommend

CEO approval

Business outlook

Pros

-Free lunch Fridays -Free snacks in break room -Company parties -Awesome, CEO and staff -Good pay -Nice & clean office

Cons

None for me, I love working here.

Viewing 1 - 3 of 38 Reviews

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