Does Helpling pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpling employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Helpling. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Helpling?

55% of Helpling employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpling 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Helpling?

Cleaner (23) , Operations (6) , Customer Service Representative (5) , House Cleaner (5) , Operations Agent (3) , Operations Associate (3) , Senior Software Engineer (3) , Domestic Cleaner (2) , General Cleaner (2) , Intern (2) , Janitor/Cleaner (2) , Manager (2) , Personal De Limpieza (2) , Product Manager (2) , Software Developer (2)

What are the pros of working at Helpling according to real employee reviews?

"If you have good colleagues then it's good." ((in 11 reviews)); "Great team, very supportive." ((in 10 reviews)); "Good mixture of young and experienced people." ((in 5 reviews)); "consistent salary and its ok." ((in 4 reviews)); "flexible hours" ((in 3 reviews))

What are the cons of working at Helpling according to real employee reviews?

"Bad management, bad experiences, bad salary." ((in 7 reviews)); "There are not really any cons to mention as far as im concerned, except maybe they pay is a little low." ((in 3 reviews)); "Not too many offers, big commission" ((in 3 reviews))

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Helpling

Helpling Reviews

3.3

55% would recommend to a friend

(100 total reviews)

Benedikt Franke

59% approve of CEO

39% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Culture and values

3.1

Diversity and inclusion

3.0

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

Helpling has an employee rating of 3.3 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpling employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews

5.0

4 May 2022

flexible

Domestic cleaner

Recommend

CEO approval

Business outlook

Pros

flexible, hourly rate, lots of bookings,

Cons

inadequate customer service for clients and cleaners from customer service advisors

5.0

13 Jul 2021

Great company to work for

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The company had a great culture

Cons

Nothing at all. Keep doing what you’re doing

5.0

1 Feb 2021

Great place to work!

Senior operations manager

Recommend

CEO approval

Business outlook

Pros

Excellent career progression options Supportive team Global expertise and working alongside experienced colleagues which is great for learning

Cons

Start-up mentality sometimes creates a really fast paces environment which isn't always for everyone!

Viewing 1 - 3 of 100 Reviews

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