Does Helpshift pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpshift employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Helpshift. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at Helpshift?

63% of Helpshift employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpshift 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Helpshift?

Software Engineer (32) , Senior Software Engineer (7) , Sales (4) , Software Development Engineer (SDE) (4) , Software Engineer II (4) , Implementation Engineer (3) , Intern (3) , Product Manager (3) , Senior Marketing Manager (3) , Account Executive (2) , Frontend Engineer (2) , Implementation Specialist II (2) , Machine Learning Engineer (2) , Software Artisan (2) , Software Development Engineer In Test (SDET) (2)

What are the pros of working at Helpshift according to real employee reviews?

"Great people to work with" ((in 28 reviews)); "Supportive team" ((in 11 reviews)); "Work Life Balance is great." ((in 10 reviews)); "Good work culture" ((in 8 reviews)); "I’m grateful to be part of such a positive work environment!" ((in 7 reviews))

What are the cons of working at Helpshift according to real employee reviews?

"Lack of power with middle management who actually know things." ((in 11 reviews)); "No bonus, stock options etc" ((in 5 reviews)); "Low compensations, leadership is not in good hands" ((in 5 reviews)); "Managers don't own up their mistake" ((in 3 reviews)); "Low pay compared to other product companies" ((in 3 reviews))

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Helpshift

Helpshift Reviews

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3.4

63% would recommend to a friend

(158 total reviews)

Eric Vermillion

62% approve of CEO

61% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Work/Life balance

3.7

Diversity and inclusion

3.5

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Helpshift has an employee rating of 3.4 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpshift employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

158 reviews

5.0

13 Jul 2022

Great company to work with!

Senior marketing manager

Recommend

CEO approval

Business outlook

Pros

Very good product and team working at Helpshift. The remote environment is amazing, you are really looked after as a remote employee.

Cons

There is no much cons to state to be honest

5.0

27 Oct 2021

Awesome company to work with in a remote set-up

Senior marketing manager

Recommend

CEO approval

Business outlook

Pros

Great vision and great product, really good remote conditions. A lot happening for remote teams to keep us all working together! Internal Hackathon, Talent shows...

Cons

Great company overall, nothing bad to report!

5.0

14 Nov 2019

Exciting super professional and organized start-up

Senior marketing manager

Recommend

CEO approval

Business outlook

Pros

Very smooth recruitment and on-boarding. They have small teams but everyone is very organized and the processes are streamlined, which makes the on-boarding flawless and they deliver great results. There is a very welcoming and warm culture. Everyone is well trained on the product, and you get exposed to the product even from functions that generally don't, which makes it very tangible. The leadership team is approachable and very bright.

Cons

Have not experienced any cons so far

Viewing 1 - 3 of 158 Reviews

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