Does Helpshift pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpshift employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Helpshift. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at Helpshift?

63% of Helpshift employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpshift 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Helpshift?

Software Engineer (32) , Senior Software Engineer (7) , Sales (4) , Software Development Engineer (SDE) (4) , Software Engineer II (4) , Implementation Engineer (3) , Intern (3) , Product Manager (3) , Senior Marketing Manager (3) , Account Executive (2) , Frontend Engineer (2) , Implementation Specialist II (2) , Machine Learning Engineer (2) , Software Artisan (2) , Software Development Engineer In Test (SDET) (2)

What are the pros of working at Helpshift according to real employee reviews?

"Great people to work with" ((in 25 reviews)); "Work Life Balance is great." ((in 11 reviews)); "Everyone is very supportive and collaborative." ((in 8 reviews)); "Good work culture" ((in 7 reviews)); "I’m grateful to be part of such a positive work environment!" ((in 6 reviews))

What are the cons of working at Helpshift according to real employee reviews?

"Lack of power with middle management who actually know things." ((in 11 reviews)); "No bonus, stock options etc" ((in 5 reviews)); "Low compensations, leadership is not in good hands" ((in 5 reviews)); "Managers don't own up their mistake" ((in 3 reviews)); "No ESOPs, good Compensation" ((in 3 reviews))

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Helpshift

Helpshift Reviews

3.4

63% would recommend to a friend

(158 total reviews)

Eric Vermillion

62% approve of CEO

61% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Work/Life balance

3.7

Diversity and inclusion

3.5

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Helpshift has an employee rating of 3.4 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpshift employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

158 reviews

3.0

4 May 2021

Company Shifting Focus to Mobile Gaming Companies

Sales

Recommend

CEO approval

Business outlook

Pros

Some good people, a different perspective on Bots, mobile first strategy

Cons

Product development is slow, change of direction to a very niche market. Moving to be a pure play mobile games provider of support solutions and seem to be abandoning the idea of an enterprise player for support platform

4.0

3 Oct 2023

Genrally Positive

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

People are great, product roadmap was geared to the gaming (mobile games) industry and that paid off with their recent partnership and merger

Cons

Difficult to push into the commercial business space - when the emphasis was so clearly on the games industry

5.0

13 Jul 2022

Great company to work with!

Senior marketing manager

Recommend

CEO approval

Business outlook

Pros

Very good product and team working at Helpshift. The remote environment is amazing, you are really looked after as a remote employee.

Cons

There is no much cons to state to be honest

Viewing 1 - 3 of 158 Reviews

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