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      Helpware

      Engaged employer

      Helpware Customer Service Representative CSR reviews

      4.6

      94% would recommend to a friend

      (164 total reviews)
      avatar

      Robert Nash

      99% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Customer Service Representative (CSR) employees have rated Helpware with 4.6 out of 5 stars, based on 164 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Helpware is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      164 reviews
      4.0
      11 Apr 2026

      CSR

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      The atmosphere is friendly and supportive, good trainers and ability to work from any part of the world.

      Cons

      delays in communication, did not receive timely responses from HR during the onboarding process.

      Viewing 1 - 3 of 164 Reviews
      Related searches: Helpware Customer Service Representative (CSR) jobs | Helpware Customer Service Representative (CSR) salaries | Helpware benefits | Helpware Customer Service Representative (CSR) interviews
      Helpware reviewsHelpware Customer Service Representative (CSR) reviews

      Glassdoor has 1,153 Helpware reviews submitted anonymously by Helpware employees. Read employee reviews and ratings on Glassdoor to decide if Helpware is right for you.