Hive Technologies Customer Support Specialist reviews

Hi there, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time at Hive didn’t reflect the environment we work hard to build. At Hive, we aim to create a culture based on respect, transparency, and ownership. If that didn’t come through during your experience, that’s something we take seriously and want to learn from. You mentioned the intensity of Black Week and the warehouse shift expectations. We completely understand how demanding that period can be. And while it’s challenging, it’s also something we speak about openly during the interview process to manage expectations. Fulfillment is at the heart of our business—stepping into a warehouse shift during peak times is about staying close to our core service, and supporting each other as one team when it matters most. We also hear your frustration about team communication and feedback culture. Everyone should feel safe and respected when raising concerns. We appreciate the feedback, it’s also a helpful reminder of where we still have work to do. Wishing you all the best in your next chapter. Kind regards, Hive People Team