2.0
24 Feb 2020
Perfidious and Cynical Upper Management
Former employee, more than 3 years
South Windsor, CT
Recommend
CEO approval
Business outlook
Pros
I got to make a positive difference in the lives of the residents I helped to support as well as the support coaches I managed.
Cons
There was a toxic culture of deception, gamesmanship, and cynical manipulation of workers' feelings in order to avoid providing quality raises and to keep costs as low as possible. Staff were all overworked, and upper management were continuously looking for reasons to write staff up and avoided providing the highest quality care possible for the money and resources available, focusing instead on marketing opportunities for the company as a whole. The turnover rate got worse and worse and upper management were not interested in pursuing real solutions.