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HotDocs

Acquired by CARET

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HotDocs Reviews

3.0

59% would recommend to a friend

(21 total reviews)

41% positive business outlook

HotDocs has an employee rating of 3.0 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HotDocs employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
1.0
14 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Work-life balance was important. You leave at 5pm, no exceptions. Autonomy with regards to tech stack

Cons

Payed drastically under market rate for Tech staff. Watched the entire Development department quit rather than address pay disputes. Upper management will not listen to upcoming problems from the tech department, but will happily heap on the blame when the warned-about crisis happens. This is a sales company that happens to sell software. It's lead by salesmen who will happily promise anything to clients assuming they will deliver and the consultants hack-together a solution to fit this need. Despite professing otherwise, this is not an agile organisation. The dev team profess to operate using scrum, but some new emergency or another presents itself on a weekly basis, interrupting sprint work. They do not understand the importance of a quality service, and will gladly prioritise new features over robust features. Legacy product continued to bleed money and effort from top devs, until they quit (along with everyone else).

4.0
14 Jul 2017
Recommend
CEO approval
Business outlook

Pros

The environment is very relaxed and friendly between coworkers. The software suite is a delight to work with. Users tend to have an above average level of technical expertise. Management tends to be hands-off, no micromanaging allowing time to pursue personal development projects during lulls.

Cons

Management doesn't deliver - Training courses never materialised, but were repeatedly promised. Sales focused leadership - The software development teams have their goalposts moved frequently to help land sales. Below average remuneration - Salaries are low, bonuses are rare, and paltry when they arrive. Below average allocation of Annual Leave.

4.0
28 Sept 2015
Recommend
CEO approval
Business outlook

Pros

HotDocs has been growing at a phenomenal rate in the last 5 years. We have the resources of a large company, but still retain the culture of a small, intimate workplace. Management recognises staff achievement, and is flexible and reasonable about day-to-day operations. Office administration is smooth.

Cons

Opportunities for upward movement are few, current rate of growth causes some difficulty with maintaining clear processes.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 22 HotDocs reviews submitted anonymously by HotDocs employees. Read employee reviews and ratings on Glassdoor to decide if HotDocs is right for you.