Inditex Reviews

3.7

64% would recommend to a friend

(1,459 total reviews)

53% positive business outlook

Inditex has an employee rating of 3.7 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inditex employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
10 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Flexible working hours, AMAZING people and the team, free uniforms (which sometimes are just horrible, uncomfy and it's just impossible to wear them)

Cons

1.They are changing your shifts and don't inform you - then they will call you in the morning asking why you are not work and telling that you have to check the rota all the time and forcing you to come anyways. 2. All of those managers from Spain coming every week or month just to stay over the phone for the whole day, tell you off, show off their position and put you under pressure. They expect you to know everything and be always ready to fulfil their wishes while they are just literally doing nothing and talking Spanish all the time - if you dont know Spanish they will just alk about you in their language and then smiling at you like they are not offending you. They even dont speak a sort of good English but claim to be the bosses and the kings. 3. NO ROOM FOR GROWING, trust me - if you are good they will force you to overwork, do overtime and just overuse you without any pay rise or anything. If you become the responsible you still have the same pay rate but you have to do your work hundred times more. Its just ridicolous how they brainwash their employees by telling they have opportunities - we dont have any! - if they want a manager they will recruit them externally or just simply send someone from Spain. If you are good and want to transfer to another store they will not let you. 4. HUGE rotation of employees - I dont anyone who worked as the sales assistant for more than 2 years! The managers are rotated all the times. I was working only 1 year and meantime I had about 3 new STORE managers, 1 new DEPUTY, dozen of VMS, SA and cashiers. Its just sad - people cry and give the notice as they are literally dying during the duties. 5. They dont challenge you, they dont give you any new duties any space for creativity - will always put you in one zone for the whole life or sometimes they will let you go to the stockroom. 6. MOST IMPORTANT - they pretend that the store is awesome, that this is luxury and there are million of girls dying dor this job - trust me, there are not. They have huge problems in their Human Resources as there are people constantly living. Unless they have no choice to leave. Everyone is upset with the job and wants to leave but sometimes they have nowhere to go... Really sad. 7. I could give you more examples, but if you are looking just to have a job for a short time just go ahead but keep in mind looking for the alternative

2.0
28 Sept 2014
Recommend
CEO approval
Business outlook

Pros

If you are looking to progress within fashion or retail industry INDITEX could be a good gym to learn how to be multitasking, quickly and prepared. If you are lucky, you could have a nice European team to work with( Spanish and Italian most). Possibility to grow up quickly( if you are Spanish/ friend with managers)

Cons

- low consideration human right ( no possibility to plan a personal life as the daily rota changing); - a kind of "mafia" between management; - no meritocracy; - the company try to save money as much as possible( This summer we were without air conditions at all. Customer and employees refused to work because of the non human condition).

2.0
23 Oct 2018

Sales Assistant in Zara Home

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Paid commission + city weighting - If working 8 hours you get 1 hour unpaid break and 20 min paid break - Don't need any experience to work here - You get appreciated for being good with customer service - If you work well they will quickly give you more hours if needed/desired

Cons

- Poor salary for working long hours - Managers expect a lot from you and all employers with extra responsibility (stockroom responsible for example) get burned out, but don't get paid more - Deliveries are often wrong leading to a lot of extra work which you don't get paid for - INCREDIBLY poor working conditions, especially in the stock rooms. Many stores don't even have a proper lunch room. A lot of people get back problems because ALL the stock rooms are too small. Working 9 hours straight with aircondition that's not working properly. They constantly talk about "Health & Safety" which is hypocrytical - Poor resources and tech equipment that often fails. And very often you won't finish the work you're supposed to do because of it, but you will still be yelled at and get the blame for - Complaints won't be heard (especially not from Sales Assistants) - Spanish people are "privileged" - they get promoted quickly than anyone else even though they don't know basic things (like folding things properly). - Spanish people speak Spanish with each other in the workplace making everyone else feel excluded (and if you complain about it, they think you're racist) - Employers speak poor English so if you misunderstand any orders they will yell at you. One girl got fired because the manager thought she didn't take the job seriously, when fact is the manager's orders weren't clear - Managers stress you out. If you're not QUICK enough - you WILL be yelled at - Rota is often being changed without you getting a notice about it. Has happened 4 times where I come to work, and they have changed the rota without me knowing, and all they do is apologise - Stockroom responsibles are normally working ALONE, and needs to price and organise thousands of items ALONE - Even if you get promoted, you salary is still very bad. You will have 90% more responsibility but only earn approx. £50-200 more per month than full time sales assistants - Constantly understaffed, so if you call in sick they will make you feel bad about it - In the contract it says you can quit "immediately" during your probation period (3 months). I wanted to be a nice person, so I gave my notice 2 weeks before. THEN I'm being informed that since I quit after the 15th of the month my salary may be 10 working days late. The contract doesn't state anything about it

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