Management is too hands-off up to the point workload is not evenly distributed
Employees marked as "useless" are given non-perm roles where they don't have to commit working on Saturdays without pay difference
No form of recognition is given to employees who went above and beyond to satisfy client's needs
Competent employees are rewarded with additional tasks thank to others' incompetence
Promises of ITIL certification within the first year are false
0.5 month bonus, no AWS.