Pros
Training other employees throughout the organization. • General office administration including filing, data entry, and record-keeping, ordering office supplies and assisting with other administrative duties as required. • Generating and managing invoices, including follow up on payments with credit management approach. • Back office support – calendar management, dealing with partnering schools and students, document formatting and data entry. • Assist and provide support to students with their enquiries / requests related to their studies, monitoring and communicating course progress, resolve individual student issues, receipting of student fees, data entry of student records through the Student Management System, assisting with student enrolments and orientation of students. • Applying for letter of offer, accommodation and Visa for student to stay in Australia. • Actively participate in understanding and continuously enhancing student experience.
Cons
• Provide exceptional customer service (students, staff, agents, and visitors etc.)
