InfusionPoints Reviews

4.4

90% would recommend to a friend

(25 total reviews)

Gary Daemer

91% approve of CEO

86% positive business outlook

InfusionPoints has an employee rating of 4.4 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The InfusionPoints employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

25 reviews
5.0
21 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Above are the 3 pillars by which InfusionPoints stands. I have worked at InfusionPoints for over 1 year now and am completely blown away by this company! Customers. InfusionPoints prides itself on providing our large customer base with top-level, industry leading security services. I have watched the employees and management of InfusionPoints go above and beyond to provide these services for our customers. The customer base at InfusionPoints is truly awe inspiring, as they are doing "Big Business" in an area that is unexpected. Community. Less than 6months into my employment at InfusionPoints I watched the owner make a very generous donation to a Community Health Organization in honor of one of my family members. This was unexpected and truly appreciated! Time and time again, we are reminded of InfusionPoints' overall goal to bring good, high paying jobs to the county of Wilkes. The owners contribute a lot to the community and have an outstanding vision for the future of Wilkes. Employees. At InfusionPoints Employees are the core of everything we do. As a result the management of InfusionPoints strives hard to ensure employees are compensated well and have a good work/life balance. I have personally witness the owner telling people to unplug for a bit to regain focus. The flexibility that InfusionPoints offers is amazing. The ability to take care of business/customers and ensure your personal life remains equally balanced. Overall, InfusionPoints is doing Amazing Big Business while being Community focused and equally beneficial to it's employees.

Cons

While I am sure there are some who may look to find the negative; I however have worked for other business/companies that did not even come close to InfusionPoints. Read above...... I personally can't find a Con.

5.0
21 Jul 2020
Recommend
CEO approval
Business outlook

Pros

I found the experience that I was looking for: being a security consultant. I came looking to learn more about the business, develop the skills to understand clients’ needs, and do interesting work. Boy, did I find it! Security is hard, don't listen to anyone that exclaims the opposite (That it is easy). While the concepts are simple enough that a child could understand them, in practice, they present a complex set of issues that take dedicated coordination and planning to execute or 'get right'. This is especially true for the behemoth organizations, whose set of products, teams, and operations are diverse enough that they often overlap in zero-sum ways. InfusionPoints stands with some of the most well-known titans of this industry to guide them to doing what they do best, securely. This is a perfect opportunity for people looking to grow with InfusionPoints. We do important work. In my time, I’ve had the opportunity, on multiple occasions, to peer into clients' secretive new prototypes, launch coordinated assaults against clients’ infrastructure, design, build, and deploy innovative solutions, and team up with expert coworkers to help clients drive their products and systems to compliance and ultimately accreditation. Sure, there are a lot of other organizations that do things differently, but it’s all about perspective. I could say that I read some source code, wrote some source code, performed a penetration test or two, and did some consulting work, but that would be dishonest. The expertise we share with our clients is much more meaningful, impactful, and rewarding. The work we do is inherently difficult and time consuming. Developing the skills to solve all of the problems that customers throw at us requires dedication, getting outside of your comfort zone, and a good attitude to back it all up. I love having a new problem to solve almost daily. All of this hard work does not go unrewarded or without thanks. InfusionPoints graciously provides us with unlimited PTO. Life happens to us all. We all get sick, burned out, or just need time away. InfusionPoints gets this, and is supportive of employees taking that time to take care of ourselves and our families. I've used this when I felt like it was necessary, and have never once gotten push back or retaliation. InfusionPoints does care about their team members deeply. They were remote/wfh friendly long before COVID-19 was on anyone’s radar, and they’re making improvements for this all-the-time.

Cons

"I found the experience that I was looking for: being a security consultant. I came looking to learn more about the business, develop the skills to understand clients’ needs, and do interesting work. Boy, did I find it!" That sounds a little silly to repeat myself like that, but it is true. The biggest con from my perspective of this company is that the work can be difficult. This core value says it all: “Client Service - Clients drive our business.” This is how business works. We cater to the needs of the people that pay our salary. As a consultant, the cost of doing this is odd or long hours, needing to juggle meetings/appointments/family plans/etc. around to schedule time, sometimes working with people that are hard to get along with, but most of all, you have to actually listen to and understand the needs of your clients (This is all about perspective as well, but can be exhausting sometimes). All of these together can make for a lot of stress and worry. This is why unlimited PTO and being remote/wfh friendly has been so important to me. Working as a consultant has exposed me to a lot of challenges that have been stressful to me personally, and to my family. The nature of the work we do is inherently difficult. If it weren’t difficult, why would anyone bother paying us to do it? That said, success breeds success. All of the hard work that we do for clients has only risen the demand for our expertise. We might have started to grow a bit too quickly (is there really such a thing?), but I have noticed a significant increase in recent hiring efforts, expanding our teams and balancing out workloads. This job has been a large growth point for myself (requires effort on my part daily), but it is, in retrospect, exactly what I'd sought out.

5.0
29 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Working for InfusionPoints has absolutely changed the way I think about a workplace. Leadership pushes you towards greatness in everything you do. I personally came here from a very toxic and political workplace that showed their employees little to no appreciation or value. InfusionPoints has blown my mind by being the total opposite. InfusionPoints also has an open door policy and works through every challenge (good or bad) together. InfusionPoints also encourages, and pays for, its employees to achieve new certifications to further their career followed by a nice salary increase if achieved. The absolute only thing that would hold you back at InfusionPoints would be yourself. There are constant avenues provided to expand your abilities on a personal and professional level. Also provided to you are great benefits and retirement plans. InfusionPoints has unlimited paid time off and absolutely no one will "watch the clock." Working here is all about trust and relationship. The time off policy was extremely beneficial to me when going through a family member passing. When talking to the CEO about the situation, his response was that I needed to take care of myself before anything else and to take all the time I needed to recover and that my position will be here waiting for me after a full recovery. This event, following many others, have shown me that InfusionPoints cares about the well-being of the employees. Everything provided is exceptional and gives me peace of mind that I work for a company that REALLY believes in me. If you want a work family that will push you to be more, this is it. I hope to be at InfusionPoints as long as I possibly can to see the amazing things it will accomplish in my lifetime.

Cons

The only con is that we need a bigger parking lot to accommodate the rate that we are expanding!

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Glassdoor has 25 InfusionPoints reviews submitted anonymously by InfusionPoints employees. Read employee reviews and ratings on Glassdoor to decide if InfusionPoints is right for you.