Question 1

Does Intercom pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Intercom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Intercom. This rating has improved by 6% over the last 12 months.

Question 2

How satisfied are employees working at Intercom?

Accepted Answer

77% of Intercom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Intercom 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.9 for career opportunities.

Question 3

What are the top reviewed jobs at Intercom?

Accepted Answer

Product Engineer (32), Account Executive (19), Sales (13), Customer Support Specialist (9), Manager (9), Marketing (9), Executive Assistant (8), Sales Development Representative (SDR) (8), Customer Support Engineer (7), Engineering Manager (7), Product Designer (7), Product Manager (7), Senior Software Engineer (7), Customer Success Manager (6), Technical Support Engineer (6)

Question 4

What are the pros of working at Intercom according to real employee reviews?

Accepted Answer

"Many great people are ready to help if you have a question or get stuck on some blocker." ((in 86 reviews)); "The benefits are great (pretty standard tech benefits) but it’s really how much Intercom cares about us that really takes the company above and beyond." ((in 45 reviews)); "Great team and leaders." ((in 24 reviews)); "Work life balance is good" ((in 16 reviews)); "Talented and smart colleagues" ((in 16 reviews))

Question 5

What are the cons of working at Intercom according to real employee reviews?

Accepted Answer

"Lot of inexperienced managers and there's little parity of wages/titles for people doing similar levels of work." ((in 17 reviews)); "Chaotic management." ((in 16 reviews)); "New old CEO" ((in 14 reviews)); "The company doesn't promote within and many talented people leave because of poor management or lack of growth opportunities." ((in 3 reviews)); "He's frequently said that anyone who's not visibly excited about every element of his plan is welcome to work elsewhere, and I'd guess that lots of people are waiting for a better job market to do just that." ((in 3 reviews))

Question 6

What are employees saying about Intercom redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intercom redundancy and their outlook for job security at Intercom in 2026.

Question 7

What are the top reviewed Intercom locations?

Accepted Answer

<a href="/Reviews/Intercom-London-Reviews-EI_IE1035935.0,8_IL.9,15_IC2671300.htm">London</a>

Intercom

Intercom Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good career growth but overwhelming pace

Great London office but competitive culture

Supportive team but management struggles with change

Top companies for "Compensation and Benefits" near you

Jobs at Intercom